Senior Sales Manager
Full-time
Crescent Careers
- Develop and execute strategic sales plans to achieve revenue and occupancy goals.
- Prospect, solicit, and secure new business through outside sales calls, networking, trade shows, and industry events.
- Maintain and grow existing accounts while developing long-term client relationships.
- Identify and pursue opportunities within corporate, government, association, sports, SMERF, and leisure market segments.
- Conduct hotel site inspections and client presentations.
- Negotiate contracts, rates, and concessions within approved guidelines.
- Utilize Hilton sales systems and CRM platforms to manage accounts, leads, and opportunities.
- Collaborate with Catering, Revenue Management, Front Office, Food & Beverage, and Operations teams to ensure successful execution of group business.
- Participate in weekly revenue and sales strategy meetings.
- Prepare sales reports, forecasts, and activity updates.
- Monitor market trends, competitor activity, and local economic conditions to identify new business opportunities.
- Represent the hotel at community events, chamber meetings, and industry associations.
- Ensure excellent customer service before, during, and after each event or group stay.
- Maintain compliance with Hilton brand standards and Crescent Hotels & Resorts policies.
- Minimum of three years of hotel sales experience, preferably in a full-service hotel environment.
- Hilton sales experience preferred.
- Knowledge of group, corporate, government, association, and sports market segments.
- Experience with Delphi, OnQ, CI/TY, or similar hotel sales systems preferred.
- Strong negotiation and closing skills.
- Excellent written and verbal communication abilities.
- Strong organizational and time management skills.
- Ability to work independently while contributing to a collaborative team environment.
- Proficiency in Microsoft Office Suite.
- Valid driver's license and reliable transportation for outside sales activities.
Qualifications
Vacancy posted 10 hours ago
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