Front of House Manager
Topgolf
- # Front of House ManagerApplylocations: The Colony, Texastime type: Full timeposted on: Posted 3 Days Agojob requisition id: JR2023-21943**ABOUT TOPGOLF**Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverage, events, and entertainment into one experience that keeps guests coming back.**WHAT WE’RE SEEKING**Do you feel it when the guest experience is off before anyone says a word? Can you manage the energy of a room, hold your team to high standards, and still make every guest feel like the most important person there?We're looking for a Front of House Manager who understands that hospitality is a craft. Someone who develops their team through real coaching, not just correction, and who knows the difference between a shift that ran smoothly and a shift that was truly exceptional. Standards don't maintain themselves. They're held by leaders who care.If hospitality is more than a job title to you, this is where that shows.**THE ROLE**The Front of House Manager leads our guest-facing team in delivering best-in-class, rockstar-level service and hospitality. This role is responsible for coaching Team members, driving guest satisfaction, and ensuring every area of the venue is staffed, running, and delivering an exceptional experience.Beyond the guest experience, the Front of House Manager owns general operational responsibilities including opening and closing, managing shifts, hiring, scheduling, and supporting team development. The guest experience always comes first.As a leader of a high-energy, guest-facing venue, this role requires a flexible schedule including evenings, weekends, and holidays, with availability to work extended hours during peak periods, special events, and high-volume seasons.**WHAT YOU WILL DO****Lead the Guest Experience**• Set the daily standard for service and hospitality across the front of house• Stay visible on the floor and interact with guests to assess and elevate their experience• Always uphold operating procedures and guest safety and satisfaction standards• Ensure all guest areas are fully staffed and functioning efficiently**Coach and Develop the Team**• Supervise front of house team members and coach them in the moment• Drive team member engagement and create a team culture rooted in care and accountability• Support hiring, scheduling, onboarding, and ongoing development• Delegate tasks clearly and follow up to ensure completion**Manage Operations**• Execute opening and closing procedures and manage assigned shifts• Use business metrics and guest feedback to drive performance improvements• Maximize revenue and profit within your area of responsibility• Support ordering, inventory management, and facilities needs as assigned**Uphold Standards and Culture**• Demonstrate Topgolf's core values: Fun, One Team, Excellence, Courage, and Caring• Maintain compliance with all health, safety, and operational standards• Champion a positive, high-energy work environment that reflects the Topgolf brand**CORE COMPETENCIES FOR SUCCESS****Customer Focus** | Building strong customer relationships and delivering customer-centric solutions.• Gathers guest satisfaction input on behalf of the team and takes action on findings• Holds Team members accountable for meeting and exceeding guest expectations• Addresses gaps in the team's ability to meet emerging guest needs• Aligns daily operations and team behaviors to create outstanding guest experiences**Builds Effective Teams** | Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.• Communicates clear goals, roles, and expectations to all team members• Coaches others on how to deliver best-in-class hospitality• Ensures the team has the right skills and leverages individual strengths• Rewards team efforts and creates a strong sense of team spirit**Drives Results** | Consistently achieving results, even under tough circumstances.• Pushes the team to achieve results and maintains focus during high-volume periods• Fosters a sense of urgency for reaching goals and meeting shift objectives• Leverages business metrics to drive performance and maximize profitability• Maintains operational standards even when circumstances are challenging**Communicates Effectively** | Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.• Adjusts communication style and content to suit guests, team members, and leadership• Encourages open, candid communication within the team• Listens actively to guests and team members and responds with clarity• Breaks down communication barriers to keep the operation running smoothly**QUALIFICATIONS*** 2+ years of restaurant, hotel, or entertainment venue management experience as an Assistant General Manager or General Manager* High school diploma or equivalent* Ability to obtain required licenses and certifications for your location* Must be 21 years of age or older as required by state or local law**PHYSICAL REQUIREMENTS**Let’s be real; this isn’t your typical desk job! Here’s what you’ll need to do to thrive in this role:* Ability to lift, carry, and move items up to 50 pounds on an occasional basis, including bending, stooping, and carrying* Ability to remain on your feet and in motion for extended periods throughout the shift, including standing, walking, and navigating stairs* Ability to perform a variety of physical tasks consistently throughout the workday in a fast-paced, high-energy venue environment* Ability to work in varying outdoor weather conditions for extended periods of time, including heat, cold, and inclement weather* Ability to communicate clearly and effectively in a venue environment that may include moderate to high levels of background noise* Ability to remain in a stationary position for periods of time while performing desk-based tasks, including working at a computer and reviewing documents**Sounds like a fit? We can’t wait to meet you!**
- J-18808-Ljbffr Topgolf
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Front of House Manager in The Colony, TX vacancy
- M Crowd Restaurant Group in Frisco, TX is seeking a Management professional to oversee all aspects of restaurant operations. You will ensure excellence in guest service, manage staff training, and maintain high food quality standards. The ideal candidate will possess strong...Suggested
- ...Paid sick days What's Expected of You: As a full-time FOH Manager reporting to the GM, you'll be an essential member of our... ...team. We're counting on you to lead and coordinate the entire front of house team in delivering top-notch customer service, while creating...SuggestedFull timeTemporary workWork at officeLocal areaShift workWeekend workDay shiftAfternoon shift
- ...fun, upbeat, and inviting. An excellent GES is a master of emotional intelligence, which means having the ability to regulate and manage your own emotions and understand the emotions of those around you. To excel in this role, you must be able to read and sense each guest...SuggestedFull timeImmediate startFlexible hoursShift workNight shiftWeekend work
The Escape Game
The Colony, TX1 day ago - ...environment throughout the resort. This leadership role includes managing housekeeping staff, inspecting guest and employee areas,... ...members. • Inspect guest areas, locker rooms, restrooms, and back-of-house facilities for cleanliness and presentation. • Train, schedule,...SuggestedHourly payWeekend workAfternoon shiftWeekday work
Zion Canyon Hot Springs
The Colony, TX27 days ago - Lead With Purpose. Grow With Impact. Step Into Healthcare Leadership at Serenity. If you've ever wanted a career that truly makes a difference one where your leadership directly impacts people's lives Serenity Healthcare is where your next chapter starts. We're transforming...Suggested
Serenity Healthcare, LLC
Farmers Branch, TX1 day ago $70k - $110k
...you are interested in pursuing a rewardingcareer, we invite you to review our opportunities! Job Description Summary Branch Manager Are you seeking an entrepreneurial, empowering workplace that allows you to: * Have overall responsibility for the performance...Full timeTemporary workFlexible hoursSunbelt Rentals
The Colony, TX2 days ago- ...operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing... ...productivity by minimizing steps and touches while working. Front End Supervision and Operations Executes all Company Best Practices...Work at officeLocal areaImmediate startShift workWeekend workAfternoon shift
Ross Stores, Inc.
The Colony, TX16 hours ago - ...Laquinta Inn and Suites in Lewisville is seeking a friendly Front Desk Associate to be the welcoming face of our hotel. You will greet guests, check in and assist with reservations, and provide information about local attractions to ensure a smooth, enjoyable stay. The...Local area
Vintage Hotels
Lewisville, TX2 days ago - ...District Manager Come take flight with us! You can only go up from here! Freebirds is in rapid growth as we are doubling our... ...concepts, preferred Proficient in restaurant operations, front/ back of house, and point of sale systems Experienced in leading a team...Daily paidCasual work
Freebirds World Burrito
The Colony, TX16 hours ago - ...organization – Join a team that encourages building lifelong friendships and memories. What You’ll Do (Responsibilities) As a District Manager, you will oversee 5-10 restaurants within a designated region, driving sales and profitability through effective financial...Daily paid
Workstream
The Colony, TX16 hours ago - Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings...
Ross
The Colony, TX4 days ago - ...Stonebridge Companies in Addison, Texas is seeking an Assistant Guest Service Manager to support the Front Office team, oversee daily operations, and ensure a seamless guest experience. You will supervise front desk agents, bell staff, and concierge, coordinate with housekeeping...
Stonebridge Companies
Addison, TX16 hours ago - Area Supervisor Primary Location: Texas-Denton-The Colony-The Colony TX Work Locations: The Colony TX 4711 Hwy 121 The Colony 75056 Job: Area Supervisor Schedule: Regular Standard Job Type: Full-time Ross StoresFull time
$100k
...and monthly bonuses; Our top performers make well over a 6-figure income. To ensure your success, you will have a dedicated sales manager & support team, continued results-driven training, WHAT THE COMPENSATION PACKAGE OFFERS: UNCAPPED EARNING POTENTIAL AGGRESSIVE...Local areaSlice Merchant Services
The Colony, TX3 days ago$50k - $60k
...*Job Summary:** The Assistant Executive Housekeeper assists in managing the housekeeping and laundry departments, ensuring cleanliness... ...safety regulations.* Communicate room status updates with the front desk and address any delays.* Oversee inventory management and...Full timeWork at officeFlexible hoursAfternoon shift- .... You will play a key role in staff development, recruitment, and fostering a positive work environment. Budget and Planning : Manage operational and capital budgets, ensuring efficient use of resources while meeting organizational goals. Policy and Procedures...Relocation package
University Health
The Colony, TX4 days ago - ...Position Description: We are seeking a highly organized and strategic CRM Operations Manager to own and optimize our Microsoft Dynamics CRM (Sales Hub) across all business units. This role will serve as the bridge between Marketing and Sales, ensuring strong CRM...Work at officeRemote workWork from homeHome office
Infinite Electronics International, Inc.
The Colony, TX3 days ago - Pay/Benefits Information: Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; paid time off; paid sick leave; and parental leave and benefits. Requirements...Weekend work
Quick Quack Car Wash
The Colony, TX1 day ago - ...-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control...Part timeWork at officeLocal area
U-Haul International, Inc
Lewisville, TX3 days ago - ...to overcome challenges, and are passionate about positively impacting those around us. Career Growth & Learning - 40% of our management hires are internal promotions! Invest in Your Future - 401(k) plan with company match. Comprehensive Health Coverage - Medical...Flexible hoursShift workNight shiftWeekend work
Atrium Hospitality
Allen, TX6 days ago $287.3k - $371.8k
...disqualified. INTRODUCTIONThe market has shifted. AI is accelerating. The key to AI success is intelligent data and the infrastructure to manage it. Customers are urgently rethinking how they modernize, secure, and unlock value from their data. NetApp is built for this exact...Local areaImmediate startRemote workShift work- ...this remote/hybrid position, the preferred residency locations would be Dallas and Las Vegas. Position OverviewThe Event Logistics Manager is responsible for managing the execution of assigned project scope for large-scale events and the logistics therein. The Event Logistics...Full timeLocal areaRemote workAfternoon shift
- Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you ...Weekly payTemporary workFlexible hoursShift work
Circle K
The Colony, TX2 days ago - ...plays a crucial leadership role in the daily operations of the front desk and guest services team. This individual will be responsible... ...guest flow to optimize the guest experience • Collaborate with management and other departments to ensure seamless communication and...Flexible hoursShift workAfternoon shift
- ...Tradeshow And Events Manager As a part of the global industrial organization Marmon Holdingswhich is backed by Berkshire Hathawayyou'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the...Work at office
Marmon Holdings, Inc.
Addison, TX3 days ago - ...internal and external customers via phone or electronically Provide excellent client service to both internal and external clients Manage client portfolios and organize workflow to meet clients' time frames and demands Data entry of client information, electronic...Full timeLocal areaMonday to Friday
CSC
The Colony, TX3 days ago - Customer Service Representative (Celebration Advisor) There are tons to learn about liquor, beer & wine and have some fun along the way! Immediate Hire Always looking for smiling faces and those that are excited to learn and grow with our Team! Are you enthusiastic...Immediate startFlexible hoursAfternoon shift
WB Liquors & Wine
The Colony, TX1 day ago - ...operations across the club. This role partners with the General Manager and Executive Chef to uphold the highest standards of... ...In this leadership role, the Director will oversee the entire front-of-house service teams, manage vendor relationships, and lead initiatives...Full timeTemporary workPart time
$750 per week
ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role...Part timeCasual workRemote workFlexible hoursAFG
The Colony, TX1 day ago- ...Job Description The Event Planning Manager is responsible for planning and executing a portfolio of Nokia events, including key global trade shows, customer engagements, and corporate programs. As a senior individual contributor, this role acts as a central orchestrator...Work at officeFlexible hours
Nokia
Coppell, TX7 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Front of House Manager. Be the first to apply!
Related searches
- housing development The Colony, TX
- back of house The Colony, TX
- open house The Colony, TX
- work house The Colony, TX
- private house and office cleaning The Colony, TX
- in house legal The Colony, TX
- housing maintenance The Colony, TX
- front of house restaurant manager
- assistant front of house manager
- front of the house manager