Pepsico Driver - Food Service/Vending Product Delivery $25-$34/Hr

State & Local Government Account Specialist (Remote US in EST & CST) US WI Remote US IN Remote US FL Remote US DE Remote US IL Remote US MA Remote US LA Remote US AL Remote US CT Remote US IA Remote US KY Remote US GA Remote Full time Qualifications & Experience 2+ years client service experience Prior account management, contract management, and/or billing reconciliation and collections a plus Proven time management, organizational, and multi-tasking skills with the ability to quickly change direction as dictated by business needs Excellent professional written and oral communication skills Able to work independently and can prioritize and schedule daily activities while functioning in a team environment Strong Microsoft Office Suite experience preferred (pivot tables, vlookups, etc) Strong interpersonal skills/ability to work with others Attention to detail; excellent problem solving and analytical skills Responsibilities Act as an account expert and point of contact for Pitney Bowes' large State & Local clients Prepare and submit accurate invoices to be submitted to the client in a timely manner Manage portal billing activities and maintain adherence to client-specific portal requirements Perform account maintenance and data cleansing to ensure accurate client information in all applicable systems Make informed decisions in alignment with company policies and procedures Manage administrative account cleansing activities, including Purchase Order and Contract review, payment application/reconciliation, fleet data management Build and maintain strong working relationships with internal business units and stakeholders to deliver exceptional client support Consistently achieve established performance standards, KPI's and productivity metrics Effectively prioritize and organize daily workload to meet service-level exceptions and deadlines Collect past due accounts within the States & Local Government portfolio Support growth initiatives, including automation, digital acceleration, and self-serve Serve as subject matter expert (SME) for contract review and client onboarding assistance Act as the primary escalation point for client issues, providing in-depth account support and ad hoc assistance to the Government team as needed Compensation The wage for this position is $21/hour (may vary depending on location and skillset). Location Remote (US) CST or EST Availability to work from 8:00 am - 5:30 pm EST/7:00 am - 4:30 pm CST, Monday through Friday. (Specific schedule within those hours may vary or change as needed). Appropriate work from home setting for being in a client-facing environment Sponsorship Must be legally authorized to work in the US. Employer will not sponsor position for employment visa status now or in the future (ex. H-1B). Diversity & Inclusion All qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply. Benefits Provide the opportunity to grow and develop your career Offer an inclusive environment that encourages diverse perspectives and ideas Deliver challenging and unique opportunities to contribute to the success of a transforming organization Offer comprehensive benefits globally (PB Benefits and Wellbeing Programs) Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws. #J-18808-Ljbffr