Bilingual Medical Assistant

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Bilingual Medical Assistant based in the United States.

This is a remote healthcare support role designed for a clinically trained professional who thrives at the intersection of patient care and medical administration. You will support U.S.-based healthcare providers by managing patient communication, assisting with clinical documentation, and coordinating care activities across virtual workflows. The role requires strong bilingual communication skills in English and Spanish, with a high level of accuracy, empathy, and professionalism. You will play a key part in ensuring patients receive timely, well-coordinated care while helping providers maintain efficient daily operations. Working in a fast-paced virtual environment, you will handle triage support, EMR documentation, and appointment coordination. This position offers the opportunity to apply your clinical expertise in a modern telehealth setting while contributing directly to patient outcomes.

Accountabilities:

• Provide front-line patient support by handling inbound communications, triaging symptoms, and escalating urgent cases to healthcare providers when necessary.
• Assist with care coordination tasks including appointment scheduling, follow-ups, referrals, and communication between patients and clinical teams.
• Maintain accurate and up-to-date electronic medical records (EMR/EHR), ensuring all patient interactions and clinical notes are properly documented.
• Support providers with medication instructions, lab result communication, and ongoing patient care management under clinical supervision.
• Ensure all documentation and workflows comply with healthcare regulations, including HIPAA standards and internal protocols.
• Coordinate administrative and operational tasks such as billing support, reporting, and workflow organization to improve efficiency.
• Contribute to a seamless patient experience by delivering compassionate, timely, and professional communication in both English and Spanish.

Requirements

• Minimum 2+ years of hands-on clinical experience in a hospital, clinic, or medical office setting.
• Valid Medical Assistant certification/license required; Registered Nurses (RN) or MDs are highly preferred.
• Strong knowledge of medical terminology, clinical procedures, and patient care protocols.
• Proven experience with patient triage, urgency assessment, and clinical decision support.
• Hands-on experience using EMR/EHR systems for documentation and patient management.
• Advanced English proficiency (C1 level) and full professional fluency in Spanish.
• Excellent communication, organizational, and multitasking skills with strong attention to detail.
• Ability to work independently in a remote environment during U.S. business hours.
• Familiarity with HIPAA compliance and U.S. healthcare workflows is highly desirable.

Benefits

• Fully remote position with stable long-term employment opportunity.
• Monthly compensation of $1,280 USD .
• Opportunity to work closely with U.S.-based healthcare providers and clinical teams.
• Exposure to modern virtual healthcare and telehealth operations.
• Collaborative and supportive remote work environment.
• Career growth opportunities within a fast-growing healthcare organization.
• Meaningful work contributing directly to improved patient care and outcomes.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?


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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.