Travel Support Specialist
$50k - $60kConsult with Tray
Travel Support Specialist
Wilmington, North Carolina, United States
About the Job
Help Clients Create Unforgettable Travel Memories: Work Fully Remote with Flexible Schedule
We're looking for a Travel Support Specialist to guide clients through their complete travel journey, from booking through post-trip follow-up. You'll manage reservations, handle client communications, and ensure every detail is perfect all from your remote workspace.
If you're organized, customer-focused, and enjoy solving travel logistics challenges, this role is for you.
What You'll Do
- Support clients from initial booking through post-travel follow-up
- Process reservations, changes, cancellations, and special requests
- Communicate professionally via email, phone, and online platforms
- Research travel options and destinations based on client preferences
- Maintain accurate, organized records of all bookings and client information
- Provide proactive check-ins to ensure client satisfaction
- Use systems and tools to coordinate multiple trips seamlessly
- Handle inquiries and resolve issues quickly and professionally
What We're Looking For
- Excellent communication and interpersonal skills
- Strong organizational and problem-solving abilities
- Customer service or travel industry experience is a plus
- Comfortable working independently in a fully remote setting
- Detail-oriented, reliable, and deadline-focused
- Quick to learn new digital tools and booking platforms
What We Provide
- Fully remote work: set your own hours (flexible, 20-40+ hours/week)
- $50,000 - $60,000/year
- Comprehensive training and ongoing mentorship
- Clear processes and established systems for success
- Growth opportunities in a collaborative team environment
About You
Travel industry experience is not required. We're looking for someone who enjoys helping others, can manage multiple priorities, and is ready to grow in the travel sector.
Consult with TrayVacancy posted 4 days ago
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