Business Experience Plan Expert

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Experience Plan Expert within PNC's Technology Strategy organization, you will be based in Pittsburgh, PA, Strongsville, OH or Denver, CO. As a Business Experience Plan Expert, you’ll take center stage within the Technology Strategy team, helping shape the stories behind the initiatives that drive our enterprise forward. You’ll collaborate across a wide range of teams, uncover insights, and translate complex ideas into compelling, executive‑ready narratives. In this role, you won’t just connect the dots — you’ll bring clarity and purpose to strategic opportunities, evaluate business cases, craft high‑impact presentations, and clearly communicate why an investment matters for the future of the organization. Regular interaction with senior and executive leaders means your work will directly influence decisions at the highest level. We’re looking for someone who brings a blend of strategic thinking, analytical strength, and strong communication skills. If you have a background in strategic consulting or technology strategy — and you thrive in environments where you’re presenting bold ideas, simplifying complexity, and guiding leadership discussions — you’ll feel right at home. This role is ideal for someone who’s energized by collaboration, passionate about storytelling through data, and excited to help shape the direction of the enterprise. Job Description Uses advanced knowledge and expertise to indirectly lead cross‑functional teams to improve business planning methods. Develops and executes on key line of business initiatives and growth strategies and programs that will drive line of business objectives. Demonstrates commitment to quality by delivering customer focus and appropriate risk management practices to customers and/or internal partners. Participates in the industry and leads execution and implementation of business planning processes according to industry standards and trends. Designs strategic plans based on forecasts, and provides improvement recommendations. Guides strategic plans through thought leadership and develops solutions, roadmaps, and assessments of potential business impacts to address business needs. Identifies and executes opportunities that add significant value to the business and to achieve business goals. Develops strong partnerships with key decision makers to ensure cross‑business and cross‑functional alignment and synergy. Present to executive leadership for buy in. Serves as subject matter expert and advocate that influences the implementation of best practices and learning plans that meet business objectives. Develops, trains, and mentors team members and partners to build expertise and knowledge for the future success of the organization. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Business Case Development Business Intelligence (BI) Data Integration Technologies Strategic Planning Consulting Competencies Business Case Justification Business Process Design Coaching Others Effective Communications Influencing Innovation Planning: Tactical Strategic Problem Solving Strategic Thinking Visioning Work Experience Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, or PhD is desirable. Industry experience is typically 8 + years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $112,000.00 – $228,800.00. Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 04/13/2026, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full‑time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long‑term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; backup child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at View email address on click.appcast.io. Please include 'accommodation request' in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call View phone number on click.appcast.io and say 'Workday' for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices. #J-18808-Ljbffr PNC Financial Services Group