Cashier/Customer Service

Job Description

Job Description

Company Overview

Founded in 1977 by Rob and Pumpkin Auerbach, Rainbow Blossom is proudly managed today by their daughter, Summer Auerbach. For decades, we have been a cornerstone of the Louisville community, dedicated to health, wellness, and improving quality of life-for our employees, our customers, and our community.

We value individuality and welcome team members from all backgrounds. At Rainbow Blossom, you'll find a professional, supportive environment where your contributions truly make a difference and where there are opportunities for both personal and career growth.

Position Overview

Rainbow Blossom is seeking friendly, reliable cashiers to join our team. This position is ideal for someone who enjoys interacting with customers and contributing to a smooth-running store. This role is centered on delivering friendly, accurate cashier service and assisting with store operations, reporting to the Store Manager and Person in Charge (PIC).

Schedule: Must have night and weekend availability; up to 40 hours per week

Primary Responsibilities

• Follow all store policies and procedures.
• Be a productive, professional, and cooperative team member.
• Maintain a safe and clean environment for customers and staff.
• Attend staff and department meetings.
• Check out customer purchases quickly and accurately, using correct prices, PLUs, and procedures.
• Provide prompt, friendly customer service, including greeting customers, answering questions, offering purchase suggestions, and assisting with special orders.
• Encourage customers to join Rainbow Rewards.
• Handle returns properly, including recording and routing items as required.
• Assist in training new staff in cashiering and store operations.

Cash Handling Duties

• Set up and close cash drawers following store procedures.
• Balance cash drawers, prepare deposits, and maintain accurate cash flow records.
• Safely retrieve change from the safe and assist with deposits as needed.

Stocking & Store Maintenance

• Stock shelves and end caps, rotate older inventory, and ensure products are labeled accurately.
• Receive small deliveries and assist department managers as needed.
• Keep shelves, coolers, counters, and floors clean and organized.
• Maintain department equipment and report any issues to the PIC.

Physical Requirements

• Frequently lift up to 20 pounds; occasionally lift up to 50 pounds.
• Stand, walk, bend, twist, and pack bags often; squat or kneel occasionally; climb rarely.
• Work primarily indoors in a climate-controlled environment with occasional outdoor exposure.

Benefits

• 401(k) with company matching
• Health, dental, and vision insurance
• Paid time off
• Employee discounts (store and Blossom Bar)
• Flexible scheduling
• Holiday pay (time-and-a-half for eligible holiday shifts)
• Employee co-op and incentive programs
• Some benefits may have waiting periods or apply only to full-time employees

EEO Statement

Rainbow Blossom Natural Food Markets & Wellness Center is an Equal Opportunity Employer. We consider all applicants without regard to race, color, religion, sex, national origin, age, marital status, non-job-related medical conditions, disability, sexual orientation, or any other legally protected status.

Additional Information

This job description outlines the primary responsibilities but is not exhaustive. Duties may change based on business needs.