Jira Administrator

Job Role: Jira Administrator
Location: Austin (Texas)



Joining Mode: Contract



Mandatory Skills: Automation, Scripting & Agentic AI


Key Responsibilities
• Jira Platform Administration
o Manage and evolve Jira Cloud configurations (projects, workflows, schemes, permissions, automation rules)
o Ensure platform scalability, governance, and alignment with enterprise operating models
• Workflow Design & Automation
o Design and implement end-to-end workflows aligned to intake, triage, delivery, and reporting
o Build advanced automations to reduce manual intervention and improve cycle time
• Scripting & Integration
o Develop and maintain scripts using tools such as:
§ ScriptRunner (Groovy)
§ REST APIs (Jira, GitHub, ServiceNow, etc.)
o Enable integrations across toolchain (Jira GitHub, Jama, CRM, internal systems)
• Agentic AI Enablement
o Design and implement AI-assisted workflows and decision agents, including:
§ Intelligent triage assignment
§ Automated work classification and routing
§ Context-aware recommendations (priority, ownership, dependency mapping)
o Partner with AI teams to operationalize agent-based automation within Jira workflows



Required Qualifications
• 10+ years of experience as a Jira Administrator (Cloud preferred)
• Deep expertise in:
o Workflow configuration, schemes, and permissions
o Jira Automation / Automation for Jira
• Strong scripting experience:
o Groovy (Script Runner), Python, or similar
o REST API integrations
• Experience with toolchain integrations (e.g., GitHub, CI/CD systems)
• Proven ability to manage multi-team / multi-org Jira environments



Preferred Qualifications
• Experience implementing AI-driven workflow automation
• Familiarity with:
o Agentic AI concepts (autonomous agents, orchestration frameworks, LLM integration)
o Prompt engineering or AI workflow design
• Exposure to:
o Large-scale software delivery environments (Agile / SAFe)
o Enterprise data models and taxonomy design

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.