Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Our agency proudly celebrated 10 years in business on January 1, marking a decade of dedicated service to our community. With a team of five full-time licensed professionals, we work together to provide exceptional support and personalized solutions for our customers.

We offer competitive perks, including healthcare benefits at no cost to full-time employees, paid time off, and extended holiday breaks like the day after Thanksgiving, Christmas Eve, and your birthday. Compensation includes a base salary, commissions, and the opportunity for an annual bonus.

As a University of Toledo graduate, I’m passionate about giving back. I serve on the board of Keep Watch, a nonprofit, and volunteer with Habitat for Humanity to educate future homeowners about insurance.

Join our team and become part of an environment that values collaboration, community impact, and personal growth!

Position Overview:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. 

Responsibilities:

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements:

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.