Pro Shop Attendant

Pro Shop Attendant

Harry L Jones Golf Course, located in Charlotte, NC, is pleased to announce an excellent career opportunity for a Pro Shop Attendant. We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.

Qualifications, Experience and Skill Requirements

• Must have strong communication and interpersonal skills
• Must be coachable and have basic computer skills
• Must be dependable and have a strong work ethic
• Knowledge about the game of golf preferred

When acting as an "Inside" staff member:

• Perform clerk/cashier like duties
• Responsible for processing customer reservations for guests of the golf course
• Provides customer service to arriving guests to help expedite check-in process
• Arranges and displays golf shop inventory as necessary and directed
• Collects green and cart fees (and other revenue) from guests and processes in the POS system as trained
• Assists in maintaining a clean, safe workplace
• Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the day
• Ensure property and its amenities are secured daily
• Assist with set-up of equipment and golf carts

Perform related duties as assigned by General Manager:

• When acting as an "Outside" staff member
• Perform Starter/Ranger like duties
• Responsible for welcoming and greeting of guests and players in a friendly manner
• Explaining rules and course etiquette to all groups if needed
• Wash and sanitize golf cart fleet, maintain organized storage areas and practice facility
• Assist with the set-up and organization of the golf carts and equipment for any regular tee time starts or outing
• Facilitate orderly and timely pace of play of groups to prevent delays
• Answer all questions in a friendly manner. Keep a record of starting times and golf cart numbers for each group when necessary
• Ensure that each group has four players if possible
• Responsible for the picking up and cleaning practice balls when scheduled
• Ensure property and its amenities are secured daily
• Perform related duties as assigned by General Manager

Benefits & Other Compensation: This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company's discretion.

About Troon: Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.