Transportation Operations Coordinator

Job Full Description

We are seeking a Transportation Operations Coordinator to manage the day-to-day logistics of a fleet of luxury vehicles. This role is responsible for scheduling, dispatching, real-time trip monitoring, and customer coordination to ensure seamless, on-time service.


This is a fast-paced, high-responsibility position that requires strong decision-making, attention to detail, and excellent communication skills.


Key Responsibilities:

• Coordinate daily transportation schedules, assigning chauffeurs and vehicles based on client needs and operational efficiency
• Monitor trips in real time using GPS/dispatch systems to ensure on-time service
• Proactively resolve service issues (traffic delays, vehicle changes, scheduling conflicts)
• Communicate with chauffeurs, clients, and affiliates to ensure seamless execution
• Process reservations, confirmations, and client communications (phone, email, text)
• Track chauffeur schedules and Hours of Service (HOS) compliance
• Monitor vehicle usage (mileage, wear and tear) to optimize fleet utilization
• Identify opportunities to improve operations, efficiency, and customer satisfaction

Qualifications:

• 2+ years in logistics, dispatch, transportation, or operations (preferred)
• Experience with scheduling or dispatch software strongly preferred
• Strong organizational and multitasking skills
• Ability to handle high-pressure, time-sensitive situations
• Excellent verbal and written communication skills
• High attention to detail and problem-solving ability
• Customer service experience (luxury or hospitality preferred)

Work Environment:

• Office-based role in a professional setting
• Business casual dress code
• Fast-paced, team-oriented environment

Schedule:

• Monday through Friday from 9:30am - 6:00pm

Express Employment Professionals provides one of the most comprehensive benefits packages in the industry to contract workers.

• Medical benefits
• 401K
• Direct Deposit
• Weekly Pay

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Eagan (Minneapolis/Saint Paul Metro), MN
1331
1266 Lone Oak Road
Eagan, MN 55121