Future Opening: Office Manager - State Farm Agent Team Member

divh2Job Title/h2pAngela Hughes - State Farm Agent is eager to bring aboard your collaborative presence./ph3Role Description/h3pAs with, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services./ph3Responsibilities/h3ulliEstablish customer relationships and follow up with customers, as needed./liliProvide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification./liliUse a customer-focused, needs-based review process to educate customers about insurance options./liliEnsure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products./li/ulh3Qualifications/h3ulliExcellent communication skills - written, verbal, and listening Highly organized and detail-oriented/liliExperience in customer service required/liliExperience in managing customer service preferred/liliExperience in sales preferred/liliProactive in problem-solving/liliAble to work in and manage a team environment/liliExperience in Windows computer applications/liliAble to coordinate and collaborate with others to achieve agency goals./liliAble to succeed in a fast-paced environment/liliAble to obtain Property and Casualty License/liliAble to obtain Life and Health License/li/ulh3Benefits/h3ulliPaid time off (holidays and personal/sick days)/liliSalary plus commission/bonus potential/liliGrowth potential/opportunities for advancement within my agency/li/ulpMy teams mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Detroit, MI and help customers with their insurance and financial services needs, including:/pulliAuto insurance/liliHome insurance/liliLife insurance/liliRetirement planning/li/ulpState Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees./p/div