Order Fulfillment Specialist

Luxury Jewelry Fulfillment Specialist

Pay: $45,760 $49,920 per year (equivalent to $22$24 per hour, depending on experience and performance).

Signing Bonus: $500 after 30 days of employment. $500 after 90 days of employment + performance-based rate increase.

Schedule: Full-time | Minimum 40 hours per week. Monday to Friday, 9:30 AM 6:30 PM (US Time). Occasional weekends during holiday peak periods.

Are you someone who takes pride in precision, elegance, and consistency? Do you enjoy making every unboxing feel like a gift? At Brilliance.com, we're looking for a thoughtful, detail-obsessed professional to help fulfill luxury jewelry orders where how it's shipped matters as much as what's inside.

Key Responsibilities:

• Curate and pack jewelry orders with 100% accuracy.
• Create a premium unboxing experience using our signature packaging ribbons, tissue, tags, and all.
• Ensure on-time, error-free shipping using platforms like ShipStation or Easyship.
• Coordinate with trusted carriers (UPS, FedEx, DHL).
• Treat every order like a $10,000 ring (because it might be).

Requirements:

• Experience in boutique-level e-commerce, luxury retail, or order fulfillment involving small, high-value items (jewelry, cosmetics, watches, etc).
• Excellent attention to detail you triple-check your work before you say "done."
• Polished presentation skills with an eye for symmetry, neatness, and luxury appeal.
• Familiarity with shipping/label software (a plus, not required).
• Reliable, punctual, and self-motivated the kind of person others trust with delicate items.

Why You'll Love Working With Us:

• Stability You Can Count On Over 35 years in business and growing stronger.
• Work with a Trusted Luxury Brand 3,000+ five-star reviews on Trustpilot.
• Small, dedicated, and meticulous team culture.
• Pride in creating experiences that feel as special as what's inside the box.

Compensation & Benefits:

• Paid Time Off: 5 vacation days (after 1 year), plus paid legal holidays (New Year's, Independence Day, Thanksgiving, Christmas, etc).
• 401(k): Eligible after 6 months.
• Health Insurance: With company contribution.

If you're the kind of person who straightens the ribbon just so before sealing a box we want to meet you. Apply now and help us ship brilliance one unforgettable box at a time.