Product Manager, Health Systems

We are a fast‑growing AI startup in healthcare that supports millions of patient visits and aims to strengthen the human connection in care. We are looking for a Product Manager to own a portfolio of health system accounts and build revenue‑generating product. The role As the embedded Product Manager across the Americas, you will work with health systems, observe workflows, and make build‑vs‑configure trade‑offs to accelerate deployments. What you’ll do Own product and revenue outcomes for a portfolio of Americas health system accounts Go on‑site with customers, observe workflows, and produce specs for discrete capabilities Make build‑vs‑configure trade‑offs for every engagement Own sprint delivery: prioritise work, unblock engineers, make daily trade‑off decisions Build extensible product so what you ship for one account becomes a configurable module for the next Partner with your commercial counterpart to prioritise across accounts, negotiate scope, and manage customer expectations Connect field signal back to core product: attend rituals, surface learnings, advocate for shared investment Drive adoption within customer accounts until clinicians use it daily Navigate compliance and regulatory requirements as product constraints If we’d worked together the last 6 weeks, you’d have: Spent two days on‑site at a 200‑physician health system, observed workflows, and came back with three discrete PRDs that changed a core team’s sprint priorities Identified that an orthopaedic group’s pre‑charting workflow broke due to a non‑standard EMR integration; assembled a fix from existing capabilities and shipped it without waiting for a platform release Written a deployment playbook from your first account that made the second engagement two weeks shorter Built a relationship with a chief medical informatics officer who now advocates for Heidi internally and opens doors to department heads you’d otherwise never reach Made a commercial trade‑off with your partner: deprioritised a small account’s feature request to accelerate a larger deal that proved a use case worth three future deployments What you’ll need BA/BS in a technical or analytical field (Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences, or related) 4+ years in product roles (or a demonstrated track record of shipping) A romantic streak about software and a belief that great design transforms someone’s day Experience building with AI tools (Cursor, Claude Code, etc.) and ability to showcase what you’ve made Fluency with core LLM concepts and systems (prompting, fine‑tuning, embeddings, retrieval, evaluation) and judgment to translate into reliable, user‑facing products Default to building over requesting Strong opinions, weakly held; capable of shifting the room when right Data fluency with diagnostic dashboards; able to distinguish training, product, or integration problems If you answer ‘NO’ to these questions, this may not be the job for you Are you an execution powerhouse? Have you shipped something this week? Are you good at games? Did you have a weird teenage hobby? Are you able to execute without a legion of data analysts, product marketers, and research coordinators at your beck and call? Does the prospect of making health systems a lot nicer make you feel fuzzy inside? Benefits Healthcare, dental, and vision benefits 401(k) with 3% company match $500 annual development budget Significant equity Flexible schedule and remote work options Support for mental health and well‑being #J-18808-Ljbffr Heidi