Logistics Coordinator

City Harvest Logistics Coordinator

City Harvest is New York's first and largest food rescue organization and a fast-paced, high-performing nonprofit dedicated to helping feed millions of New Yorkers who struggle to put meals on their tables. During our more than 40 years serving New Yorkers in need, we have rescued more than one billion pounds of fresh, nutritious food and delivered it free of charge to hundreds of food pantries, soup kitchens, community partners, and our own Mobile Markets across the five boroughs. This year, we will rescue and distribute more than 100 million pounds of nutritious food to our neighbors in need. City Harvest works alongside our community partners to boost community capacity, expand nutrition education, and strengthen local food systems. Since our founding in 1982, City Harvest has always been there to feed our city one day, one meal, and one New Yorker at a time while fostering a culture of collaboration, innovation, accountability, and excellence to maximize our impact across New York City.

You are a team player and a highly motivated self-starter who thrives in a fast-paced environment. You have a passion for logistics, data, and continuous improvement, and you're eager to collaborate with cross-functional teams to keep our operations running smoothly. Experience with routing, dispatching, and performance management is a plus. You focus on details while keeping an eye on the big picture, and you see challenges as opportunities to improve how we serve New Yorkers.

Job Description

The Logistics Coordinator plays a critical role in City Harvest's daily operations by managing routing, dispatch, and data analysis that drive key organizational outcomes. This person supports the planning, scheduling, and monitoring of routes while helping identify and implement improvements to increase on-time performance, reduce undeliverables, and enhance capacity utilization. The role collaborates closely with Transportation, Network Relations, Supply Chain NY, Warehouse, and Business Intelligence teams to ensure smooth execution.

Primary Responsibilities

• Support day-to-day planning, routing, and logistics operations for City Harvest's network.
• Provide real-time updates and act as a key point of contact for routing changes, callouts, and urgent adjustments.
• Analyze operational data in Field Service, Samsara, and Power BI to identify trends and recommend process improvements.
• Assist in creating and maintaining routing documentation and Standard Operating Procedures (SOPs).
• Contribute to the achievement of departmental KPIs, including on-time performance, capacity utilization, and delivery success rates.
• Collaborate cross-functionally with other departments to address logistics issues and ensure smooth coordination of deliveries and pickups.
• Support seasonal routing efforts (e.g., holiday proteins, large rescues, special events) and manage high-volume irregular stop requests.
• Contribute to data accuracy by reconciling route completion data and processing undeliverables with detailed notes.
• Communicate effectively across teams to keep stakeholders informed on key operational updates and issues.

Skills & Experience

• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Proficiency in Microsoft Dynamics CRM, Samsara, and Excel; familiarity with Power BI.
• Ability to adapt quickly and manage multiple priorities in a fast-paced environment.
• Attention to detail, accuracy in documentation, and commitment to continuous improvement

Why Work At City Harvest?

There are many fantastic reasons to choose a career with City Harvest. In addition to fighting food insecurity in New York, City Harvest offers the following Benefits and Rewards:

• Competitive market salaries
• Generous time off
• Full benefits (medical, dental, vision) - employer contributions towards premiums
• Pet Insurance
• 403(b) retirement savings plan with employer-matching
• Free Mental Health Services with Better Help
• Commuter Benefits
• Employer-provided life insurance
• Professional development opportunities
• Discounted staff perks (e.g. movie tickets, gym memberships, cellular plans)

At City Harvest, we enjoy working in a team-based environment and value the benefits of a diversified workplace. City Harvest is an Equal Opportunity Employer