Warehouse Associate & Delivery Driver

Job Description

Job Description

Build a Career with Williams Distributing

Williams Distributing, a division of Daikin Comfort Technologies North America, Inc., is seeking a professional, dependable individual for our Warehouse Associate & Delivery Driver position.

This position combines warehouse operations and delivery responsibilities, providing employees the opportunity to develop skills in both areas of the business. Team members support receiving, stocking, staging, loading, unloading, inventory management, and order fulfillment activities while also serving as a DOT-qualified delivery driver supporting customer deliveries and route coverage as needed.

Driving assignments are not tied to a dedicated route and may range from occasional coverage to multiple days per week depending on customer demand, vacation schedules, staffing needs, and business requirements. This role is an excellent opportunity for individuals interested in gaining transportation experience and pursuing future growth opportunities within warehouse and delivery operations.

The ideal candidate is safety-minded, customer-focused, dependable, and capable of working in both warehouse and delivery environments.

Why work with us?

• Benefits are effective on day one for all full-time direct hires.
• Training programs are available to help guide team members and develop new skills.
• Growth Opportunities - there are immense opportunities to grow your career.
• Paid company-recognized holidays and paid time off benefits.
• You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.

• Monday through Friday
• Typical warehouse schedule is 8:00 AM to 5:00 PM
• Delivery routes may require earlier start times based on customer needs and delivery schedules.
• Driving assignments may range from occasional route coverage to multiple days per week depending on business needs
• Reporting Location: GR | Grand Rapids, MI 49504

As a Warehouse Associate & Delivery Driver, you will support warehouse operations by ensuring products are accurately received, stored, staged, and prepared for delivery or customer pickup. When assigned driving responsibilities, you will safely transport products to customer and company locations while providing professional customer service and maintaining compliance with all company safety policies and DOT requirements.

Warehouse Responsibilities

• Safely and efficiently operate forklifts and warehouse equipment to load, unload, transfer, stage, and organize materials throughout the warehouse.
• Receive incoming products and ensure all items are accurately verified, documented, and stocked in assigned locations.
• Pick, stage, and prepare customer orders for shipment, delivery, branch transfer, and will-call pickup.
• Load and unload delivery vehicles while preventing damage to products, equipment, and facilities.
• Maintain inventory accuracy and assist with cycle counts and inventory control activities.
• Complete customer will-call orders accurately and timely.
• Complete required paperwork, warehouse transactions, and data entry accurately and timely.
• Assist customers, drivers, and Customer Service Representatives as needed.
• Conduct pre-shift and post-shift forklift inspections and immediately report equipment concerns.
• Maintain warehouse cleanliness through proper housekeeping and safe work practices.
• Wear required personal protective equipment (PPE) and company uniform while performing job duties.
• Follow standard operating procedures, established work processes, and company policies.
• Support shipping, receiving, inventory, warehouse organization, and branch operations.
• Perform additional duties and special projects as assigned.

Driver Responsibilities

• Serve as a backup driver supporting customer deliveries and route coverage as assigned.
• Safely operate company vehicles in accordance with company policies, DOT regulations, and safe driving practices.
• Load, secure, transport, and unload products at customer and company locations.
• Conduct required pre-trip and post-trip vehicle inspections.
• Maintain all required DOT certifications, medical qualifications, and driver documentation.
• Accurately complete delivery documentation, logs, inspections, and related paperwork.
• Verify products and quantities after departure and delivery.
• Provide exceptional customer service during deliveries and customer interactions.
• Immediately report accidents, incidents, vehicle concerns, or safety issues.
• Follow all transportation, safety, and delivery-related standard operating procedures.

• Effective verbal and written communication skills.
• High level of attention to detail and awareness of surroundings.
• Basic computer skills including data entry, inventory transactions, order processing, and warehouse system updates.
• Ability to accurately load, unload, receive, stock, and stage products.
• Ability to safely operate forklifts and warehouse equipment.
• Ability to safely operate company delivery vehicles.
• Strong customer service and communication skills.
• Ability to understand and follow work instructions, policies, and procedures.
• Strong organizational and time management skills.
• Dependable with a strong work ethic and positive attitude.
• Ability to work independently and as part of a team.
• Ability to establish positive working relationships with employees and customers.
• Ability to work in warehouse and customer-facing environments.
• Ability to work in a warehouse environment that is not climate controlled.
• Working knowledge of current DOT regulations preferred.

• One (1) year or more of warehouse experience preferred.
• One (1) year or more of industrial forklift operating experience strongly preferred.
• One (1) year or more of commercial driving or delivery experience preferred.
• Experience with shipping, receiving, inventory control, staging, cycle counts, or order fulfillment preferred.
• Experience operating box trucks or other DOT-regulated vehicles preferred.
• Experience working in a distribution, warehouse, logistics, or wholesale environment is a plus.

• Valid driver's license required.
• Must be at least 21 years of age.
• Must be eligible to operate company vehicles in accordance with company driving standards.
• Must successfully complete all required DOT screenings, physical examinations, road tests, and certifications as required by company policy.
• Must maintain an acceptable motor vehicle record.

• Must be able to perform essential responsibilities with or without reasonable accommodation.
• Ability to stand and walk for extended periods throughout the workday.
• Ability to frequently lift, carry, push, and pull materials weighing up to 40 pounds.
• Ability to repetitively handle lighter products throughout the shift.
• Ability to participate in team lifts for heavier products when required.
• Ability to bend, reach, stoop, climb, and perform physical warehouse activities.
• Ability to safely operate forklifts, warehouse equipment, and company delivery vehicles.
• Ability to enter and exit delivery vehicles throughout the workday.
• Ability to work in a warehouse environment that is not climate controlled.

About Williams Distributing

Williams Distributing Co. and Shoemaker Inc., part of Daikin Comfort Technologies North America, Inc., are leading wholesale distributors serving Michigan, Ohio, and Indiana. Through our HVAC, Kitchen & Bath, Hearth, and Garage Door business segments, we support contractors, builders, dealers, designers, architects, and homeowners with industry-leading products, technical expertise, training, and customer service.

As part of Daikin Comfort Technologies North America, Inc., employees benefit from the support and opportunities of a global organization backed by Daikin Industries, Ltd., the world's largest HVAC manufacturer.

Whether your interests are in warehouse operations, logistics, transportation, inventory management, customer service, or leadership, Williams offers opportunities for professional growth and long-term career development.

Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer-sponsored work authorization now or in the future for employment in the United States.

The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.