Referral Coordinator

Job Description

Your experience matters

At Saline Memorial Hospital, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

How you'll contribute

The Referral Coordinator facilitates the patient referral process and obtains appropriate pre-certifications as requested by the provider(s). Additional responsibilities include:

• Processes all insurance referrals and/or pre-certifications.
• Facilitates patient appointments with specialists, imaging, rehabilitation services, physical therapy and any/all other facilities the provider recommends for patient care.
• Serves as a referral resource for patients, clinical and front office personnel should a patient call or be present within the office.
• Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests.
• Performs administrative or clerical duties as assigned, including filing, reception, scheduling, data entry, and patient registration.
• Greets visitors and communicates with patients and providers.
• Other duties as assigned.

What we offer

Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off
• Employee Assistance Program - mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• And much more...

Minimum Qualifications

Education:

• High School Diploma or GED

Minimum Work Experience:

• 2 years of Medical Office experience preferred
• Experience with Medical Referrals preferred

Certifications:

• BLS certification from the American Heart Association (AHA) or American Red Cross (ARC)

Requirements:

Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Additional skills include:

• Excellent interpersonal skills to effectively and courteously handle patient and family interactions with other staff.
• Technology proficiency: familiarity with the use of Microsoft Office Suite
• Organized and detail-oriented

About Us

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. At Saline Memorial Hospital, we are committed to providing our patients with the highest quality, family-friendly care available. We offer a wide range of health care services, including emergency medicine, heart care, maternity care, sleep medicine, surgical services, and many more.

Where We Are:

The picturesque Benton town square is the focal point of the community. One of the town's main thoroughfares, Military Road, parallels the Old Southwest Trail used by frontier travelers on their way West. The Southwest Trail is part of the Arkansas Heritage Trails System. The Saline River has excellent fishing, scenery and backcountry floating for the outdoors enthusiast.

EEOC Statement:

Saline Health System is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

About Us

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.

About the Team

We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.