Case Manager I

Job Title: Community Care Worker I (Case Manager I) Location: 101 W Baker St, Athens, TX Salary: $2,694.33 - $3,946.25 per month Brief Job Description Community Care Worker I determines needs and eligibility for Community Care Services (CCSE) services. Work involves conducting home visits, interviewing older individuals or those with disabilities, documenting information, determining need for services and developing service plans; verifying data, explaining program benefits and requirements, referring individuals for appropriate services, and assuring authorizations are registered in automated systems. Authorizes and monitors CCSE services to determine if services meet the individual's needs. Essential Job Functions (EJFs) Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. Interviews applicants, individuals receiving services, and resource persons and conducts home/site visits to assess the need for services and provides information and referral to other resources (15%). Conducts reviews to determine eligibility and functional needs (20%). Obtains, verifies, and calculates income and resources to determine financial eligibility for Title XX programs (10%). Maintains case record documents and enters information in an automated system, establishing a record for each individual receiving service (20%). Monitors through contacting individuals receiving services to determine if services are meeting the individual’s needs (15%). Develops/coordinates/reviews service plans with individuals receiving services and their families, provider agencies and other state agency staff and authorizes services appropriately and accurately to meet the individual’s needs (15%). Prepares basic level ongoing or special narratives or statistical reports (5%). Knowledge, Skills, and Abilities (KSAs) Knowledge of interviewing techniques to obtain personal information, to make inquiries, and to resolve conflicting statements. Knowledge of resources that serve older or disabled individuals. Ability to effectively communicate orally and in writing. Ability to set priorities, establish timeframes, and meet deadlines. Ability to establish and maintain effective relationships with individuals receiving services, co‑workers, contract agency staff, and staff from other federal or state agencies. Ability to operate computer and general office equipment. Registrations, Licensure Requirements or Certifications Current valid Driver’s License. Initial Screening Criteria Completed and detailed application illustrates the applicant can communicate effectively in writing. Application indicates willingness to travel at least 65% of the time. Experience using email and other automated applications, such as Microsoft Office products. High school diploma or equivalent required. Additional Information Candidate must have reliable transportation. Must be able to attend training which may require overnight stay. This position is included in a career track series and will be filled at the Worker I level. Applicants with previous CCSE employment will be reviewed by program management to determine appropriate entry level. Active Duty, Military, Reservists, Guardsmen, and Veterans Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but are not limited to those listed in this posting. All active‑duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. ADA Accommodations In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. Pre‑Employment Checks and Work Eligibility Applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E‑Verify. Applicants must bring I‑9 documentation to the first day of work. Telework Disclaimer This position may be eligible for telework. All HHS positions are subject to state and agency telework policies and supervisor discretion. #J-18808-Ljbffr