Service Administrative Assistant
Dynamic Systems
Join our team as a Service Administrative Assistant, where you will play a pivotal role in ensuring smooth and efficient office operations. You will help coordinate administrative tasks and support our service department to enhance overall productivity. If you are detail-oriented with a passion for optimizing office functions, we invite you to contribute to our success.
Job Responsibilities
- Help oversee daily operations of the service office to ensure efficient and effective service delivery.
- Coordinate and schedule service appointments and ensure timely service delivery. 24/7 service call dispatching.
- Maintain accurate records of service transactions, customer interactions, and office expenditures.
- Monitor and manage inventory of office supplies and service materials.
- Handle customer inquiries, complaints, and feedback to ensure high levels of customer service.
- Ensure compliance with company policies, industry regulations, and health and safety standards.
- Lead and participate in continuous improvement initiatives to enhance service quality and efficiency.
-Facilitate communication between the service office and other departments to resolve issues and improve processes.
- Material Ordering
- Service Contract Management and Customer Setup
- Subcontract Management
- Job Completion and status review
- Ap Invoice Management/Review
Job Requirements
- Bachelors degree in business administration, Management, or a related field.
- Minimum of 5 years of experience in office administration or a similar role.
- Proven leadership and team management skills.
- Excellent organizational and multitasking abilities.
- Strong interpersonal and communication skills.
- Proficiency in office software, including Microsoft Office Suite and scheduling tools.
- Strong problem-solving and decision-making skills.
- High level of attention to detail and accuracy.
- Understanding of health and safety regulations in a workplace.
- Ability to work independently and handle confidential information with discretion.
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