Ice Cream Maker

Job Description

Job Description

Join our vibrant team as an Ice Cream Maker and Cashier, where you’ll bring joy to customers through delicious treats and exceptional service! This dynamic role combines the art of crafting irresistible ice cream creations with the excitement of managing retail transactions. You’ll be a key player in creating a fun, welcoming atmosphere while ensuring smooth food preparation and efficient cash handling. If you’re passionate about food, thrive in fast-paced environments, and love engaging with people, this is the perfect opportunity to showcase your skills and grow within a lively food industry setting.

• Prepare a variety of ice cream flavors and toppings, ensuring high standards of food safety and cleanliness.
• Operate kitchen equipment such as scoops, mixers, and refrigeration units safely and efficiently.
• Manage customer orders accurately using POS (Point of Sale) systems , processing cash, credit, and digital payments seamlessly.
• Provide friendly, attentive customer service by taking orders, answering questions about flavors, and upselling additional treats or beverages.
• Maintain a clean and sanitized workspace by regularly cleaning counters, utensils, and equipment to uphold sanitation standards.
• Handle retail sales transactions efficiently while processing cash register operations with accuracy.
• Assist with food handling tasks such as serving ice cream cones, cups, and other menu items while adhering to food safety protocols.
• Support bussing and sanitation efforts to ensure a tidy environment for both customers and staff.
• Demonstrate excellent time management by balancing multiple customer orders during busy periods without sacrificing quality or service speed.
• Open/Close the store depending on scheduled shift
• Manage shift and other employees on shift
• This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

• Previous experience in food preparation or fast-food restaurant environments is highly preferred.
• Must be 18 or older
• Be able to lift 50 lbs
• Familiarity with POS systems for processing transactions smoothly.
• Strong customer service skills with the ability to upsell products confidently.
• Knowledge of food safety management practices and proper food handling procedures.
• Ability to operate kitchen equipment safely and efficiently while maintaining cleanliness standards.
• Basic math skills for cash handling, retail math calculations, and accurate change processing.
• Retail sales experience or grocery store background is a plus but not required.
• Excellent time management skills to handle high-volume periods effectively.