Hybrid Help Desk Manager | Lead SLA & ITSM
$128kBrown and Caldwell
A leading national consulting firm is seeking a Help Desk Manager to oversee operations within a hybrid structure, specifically located in Nashville or Denver. This role is essential for fostering efficient Help Desk functions aimed at enhancing user experience and brand loyalty. Responsibilities include leading a team, ensuring compliance with Service Level Agreements, and developing training programs. Ideal candidates have over 8 years of experience in IT-related roles and strong leadership and technical skills. Competitive salary range is based on location and can reach up to $128,000. #J-18808-Ljbffr Brown and Caldwell
Vacancy posted 1 day ago
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