Acqueon Dialer Product Owner
Cuboid IT Solutions
Hi,
Hope! you are doing well.This is Arshiya Tabassum with Cuboid IT Solutions and currently, I am looking for an Acqueon Dialer Product Owner for our client . Please see the job details below and let me know if you would be interested in this role. If interested, please send me a copy of your resume, your contact details, your availability, and a good time to connect with you.
Role : Acqueon Dialer Product Owner
Location : Remote
Duration : Contract
Experience : 12+ years MUST Mandatory :
• Acqueon Dialer platform experience
• Twilio integration or communication platform experience
• Healthcare industry background Seeking a seasoned Product Owner with a strong background in Customer Service and proven expertise in auto-dialer campaign management. The ideal candidate will lead initiatives independently, collaborate effectively within an Agile Scrum team, and drive cross-functional alignment to ensure the seamless execution of dialer campaigns.
Key Responsibilities
• Lead product ownership for the Acqueon Dialer platform, ensuring optimal campaign performance and compliance.
• Partner with business stakeholders across Marketing, Call Center Operations, Sales, Compliance, and IT to define and deliver campaign strategies and enhancements.
• Gather and document business requirements, translate them into actionable user stories, and manage a well-prioritized product backlog.
• Collaborate closely with developers and QA teams to ensure features are developed, tested, and deployed according to specifications and sprint goals.
• Conduct and oversee UAT sessions with business partners to validate new functionality.
• Provide production support for incident resolution and defect management.
• Create and deliver professional presentation decks to communicate new or enhanced capabilities to business stakeholders.
• Leverage data to tell a clear, compelling story and support informed decision-making.
Qualifications
• Extensive experience in Customer Service environments, with hands-on experience in dialer operations.
• Strong understanding of Agile methodologies, including sprint planning, backlog grooming, and cross-functional collaboration.
• Excellent written and verbal communication skills, with the ability to influence and engage across all levels of the organization. SEND ME YOUR RESUME TO SCHEDULE YOUR INTERVIEW Name:
Phone number:
Visa status:
Email id:
Last 4 digits of SSN:
Current location:
Willing to relocate:
Reason for change :
Availability/Notice:
Highest Educational qualification with Year of Passing and Institute:
Overall years:
Linked in: Regards,
Arshiya
Vacancy posted 3 days ago
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