Acqueon Dialer Product Owner

Hi,

Hope! you are doing well.


This is Arshiya Tabassum with Cuboid IT Solutions and currently, I am looking for an Acqueon Dialer Product Owner for our client . Please see the job details below and let me know if you would be interested in this role. If interested, please send me a copy of your resume, your contact details, your availability, and a good time to connect with you.


Role : Acqueon Dialer Product Owner


Location : Remote


Duration : Contract


Experience : 12+ years MUST

Mandatory :


• Acqueon Dialer platform experience


• Twilio integration or communication platform experience


• Healthcare industry background

Seeking a seasoned Product Owner with a strong background in Customer Service and proven expertise in auto-dialer campaign management. The ideal candidate will lead initiatives independently, collaborate effectively within an Agile Scrum team, and drive cross-functional alignment to ensure the seamless execution of dialer campaigns.


Key Responsibilities
• Lead product ownership for the Acqueon Dialer platform, ensuring optimal campaign performance and compliance.
• Partner with business stakeholders across Marketing, Call Center Operations, Sales, Compliance, and IT to define and deliver campaign strategies and enhancements.
• Gather and document business requirements, translate them into actionable user stories, and manage a well-prioritized product backlog.
• Collaborate closely with developers and QA teams to ensure features are developed, tested, and deployed according to specifications and sprint goals.
• Conduct and oversee UAT sessions with business partners to validate new functionality.
• Provide production support for incident resolution and defect management.
• Create and deliver professional presentation decks to communicate new or enhanced capabilities to business stakeholders.
• Leverage data to tell a clear, compelling story and support informed decision-making.


Qualifications
• Extensive experience in Customer Service environments, with hands-on experience in dialer operations.
• Strong understanding of Agile methodologies, including sprint planning, backlog grooming, and cross-functional collaboration.
• Excellent written and verbal communication skills, with the ability to influence and engage across all levels of the organization.

SEND ME YOUR RESUME TO SCHEDULE YOUR INTERVIEW

Name:


Phone number:


Visa status:


Email id:


Last 4 digits of SSN:


Current location:


Willing to relocate:


Reason for change :


Availability/Notice:


Highest Educational qualification with Year of Passing and Institute:


Overall years:


Linked in:

Regards,


Arshiya