Residential Outside Sales Representative

Residential Outside Sales Representative

Location: Tonawanda, NY Compensation: Guaranteed base salary of $30,000 plus uncapped commission!

About NOCO Since 1933, NOCO has been a family-owned energy and home services company serving Western New York. We deliver fuels, natural gas, electric supply, solar, HVAC, generators, plumbing, and more to homes and businesses across the region. That includes rural communities that have counted on us for generations. Our culture is built on one simple idea: We Start With Yes.

What We Are Looking For

NOCO is seeking a high-performing, experienced residential sales professional to grow our home services business across HVAC, generators, plumbing, solar, and other residential energy solutions. This role is designed for a proven salesperson who knows how to meet with homeowners, quickly understand their needs, build trust, recommend the right solution, and close the sale. The ideal candidate has previous success selling HVAC or other residential home services and is comfortable managing opportunities from the initial customer conversation through signed agreement.

What You Will Do

• Meet with homeowners to understand their needs and recommend appropriate residential solutions.
• Sell HVAC equipment and services, while identifying opportunities for generators, plumbing, solar, maintenance plans, and other NOCO home services.
• Manage company-provided leads with a strong sense of urgency and consistent follow-up.
• Generate additional opportunities through referrals, networking, existing customers, and prospecting.
• Conduct professional in-home consultations and clearly explain options, benefits, pricing, financing, and next steps.
• Prepare accurate proposals and present multiple solutions based on the customer's needs.
• Confidently ask for the business and close sales.
• Meet or exceed established revenue, margin, close-rate, and activity expectations.
• Maintain an active sales pipeline and accurately document customer activity and opportunities in the CRM.
• Follow up consistently on open proposals and unsold opportunities.
• Build relationships that generate repeat business and customer referrals.
• Partner closely with customer service, operations, installers, technicians, and other residential teams to ensure a seamless customer experience.
• Develop strong knowledge of NOCO's full portfolio of residential products and services.
• Stay current on home-comfort technology, energy-efficiency solutions, financing programs, competitive offerings, and market trends.
• Represent NOCO professionally in customers' homes and throughout the community.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The statements herein are intended to describe the general nature and level of work performed by employees. They are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish an employment contract and are subject to change at the discretion of the Company. NOCO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

What You Will Need

• Demonstrated success in residential HVAC sales or home-services sales.
• Proven ability to close high-value residential sales opportunities and achieve sales goals.
• Strong consultative selling, negotiation, follow-up, and closing skills.
• Ability to build credibility and trust quickly with homeowners.
• Comfortable discussing pricing and financing and asking customers for the sale.
• Self-motivated, competitive, accountable, and results-oriented.
• Strong organizational skills and ability to manage multiple active opportunities.
• CRM experience and discipline in maintaining an accurate sales pipeline.
• Valid driver's license and ability to travel throughout the assigned market.
• Ability to accommodate homeowner schedules, which may include evenings or occasional weekends.

What We Offer

• Generous medical insurance offerings
• Dental and vision plans
• Company-paid life insurance
• Company-paid short-term disability
• 401(k) with company match
• Health savings accounts
• Generous Paid Time Off policies
• 7 paid holidays
• Employee and family assistance program
• Company-paid training
• Safety incentives
• Years of service incentives