Plumbing and Appliance Assistant

Plumbing/Appliance Assistant

The Earth Elements Design Center supplies high-end custom home interior finishes to the building industry. We are the complete one-stop shop for Appliances, Cabinetry, Doors and Door Hardware, Lighting, Slab, Tile, and Wood Flooring. We currently have three physical Showroom locations throughout the North-West Region. Our business is now rapidly expanding across America and the Caribbean with our proprietary state-of-the-art software solution. This is an excellent opportunity for the successful applicant to join this fast-growing company.

The Plumbing/Appliance Assistant works directly with the Plumbing/Appliance Team Lead in supporting their efforts made to successfully complete Plumbing/Appliance projects both locally and regionally. The Plumbing/Appliance Assistant develops, maintains, and interacts with a broad scope of new and existing customers and clientele within the department to increase sales of products and services. The Plumbing/Appliance Assistant performs activities associated with selling, client selections, design, ordering, and overall management of a specialized department that requires knowledge of a specialized nature.

Responsibilities include:

• Welcoming clients by greeting them, helping, and engaging clients through conversation to determine needs
• Providing clients with excellent customer service always
• Showroom Product Knowledge and ability to assist other department colleagues to provide additional items or services for customers
• Assist homeowner and/or trade with design needs based on the individual project products and required application
• Understanding/Reading Architectural Plans
• Creating estimates for materials and install and meeting bid deadlines
• Tracking and maintaining job opportunities via Design Schedule software
• Using Computer Programs to include: Outlook, Elements, Bluebeam, 2020, AutoCad, and other programs specified to the department
• Maintaining up-to-date knowledge of current trends, markets, and product lines
• Working closely with accounting and informing accounting on status of projects for correct invoicing
• Follow up with clients on any open A/R
• Create, track and manage purchase orders to vendors
• Participating in local activities as required (i.e. Home Show, Parade of Homes, others)
• Participating in own professional development
• Participating in opening and closing procedures to include use of the alarm system
• Answering phones and directing calls appropriately
• Ordering and labeling samples
• Keeping showroom and Plumbing/Appliance areas organized
• Performs related duties as required
• Perform additional duties, as required
• The ideal candidate has the following competencies: Communication Proficiency, Computer Proficiency/Technical Capacity, Time Management, Quality Focus, Results Driven, and Supply Management.
• This position has no direct supervisory responsibilities.
• This job operates in a warehouse and job-site setting, with outdoor exposure during the workday. This role routinely uses equipment such as computers, phones, copiers, and standard warehouse equipment such as hand trucks, box cutters, and heavy machinery (i.e. forklifts).

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a sedentary role; however, lifting of approximately 25 pounds with occasional lifting of small objects and samples; sitting, standing, walking, talking, hearing, and finger dexterity.

This is a full-time position. Hours of work are Monday through Friday; 9 a.m. to 5 p.m. with additional hours and schedule changes as needed for business purposes.

Travel is primarily local, up to 1 hour driving distance during the business day may be expected. Must have reliable transportation and a clean driving record, per insurance eligibility requirements.

Requirements:

• A high school diploma or equivalent is required, bachelor's degree in Business, Marketing or Design preferred
• Experience within the building, design, or architecture industry preferred
• Knowledge of product areas and lines, preferred
• Must be proficient in Math and English
• Clean driving record, able to meet insurability qualifications

Earth Elements is an Equal Opportunity Employer. Learn more about us on our website.