Escrow Assistant

Escrow OfficerEnable you to manage your own business unit and empower you to oversee operations and drive business through a team. Support you in removing roadblocks for your team, building relationships internally and externally to deliver exceptional customer service and brand awareness. In this role you will work in a dynamic, fast-paced setting managing our Escrow team in a variety of ways including branch operations management, market share growth and aligning business unit goals. This position plays a key role in maintaining the overall success of the branch and our First American brand in your local market.This position will be based in Naples, FL. Travel will be required to support operations across Southwest Florida.What You'll DoDrive the strategic direction, the operations and revenue generation for branches and key accounts within a defined geographic areaAct as a neutral third party between buyers and sellers during real estate salesManage funds and processes real estate transactionsAlign branch goals with business unit goalsMaintain client base and resolves escalated issues; answers questions and provides guidance regarding products, services, policies, or specific transactionsPerform duties of an Escrow production positionWhat You'll Bring6+ years of directly related escrow officer experience3+ years demonstrated leadership experienceResults oriented with strong time management, team performance, and project management skills, and must be highly organized and driven to succeedStrong leadership skills, leading by example, driving employee commitment through actions, and empowering employees to reach their full potentialExcellent written and verbal communication skillsCustomer service focus – passion for promptly responding to customer needs. Values and solicits customer feedback to improve serviceTeamwork - contribute to building a positive team spirit and exhibits objectivity and openness to others' views, living our valuesHigh school diploma or equivalentPay Range: $18.46 - $24.63 HourlyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.By choice, we don't simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.