Restaurant Bartender

Job Title: Bartender

Reports to : Restaurant Manager / General Manager /AGM

Department: William Fell Tavern - Bar /Restaurant

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Position Summary:

To effectively promote and sell The William Fell Tavern Restaurant menu and provide an outstanding service experience to our guests.

Essential Functions: (Include but are not limited to the following:)

• Attendance as scheduled is required.
• Greet guests upon arrival and make them feel welcome.
• Accurate take all food and beverage orders.
• Place orders with the kitchen and bar by placing them in the Toast's computer system.
• Speak in front of groups. (ie. describing specials.)
• Answer all questions about cooking methods, menu items, specials and prices of all menu items.
• Check Drinks prepared to customer satisfaction
• Check food to ensure that appearance, temperature and portions are correct and deliver the food orders in a timely fashion.
• Prepare the guest check accurately and present it to the guest following standard check handling procedures.
• Collect payment from the guest and make accurate change as necessary.
• Clean, clear and re-set the dining room tables and Bar Area.
• Clean and re-stock all service items and complete side-work checklists.

Other functions:

• Assist in seating and greeting the guest also answering the Bluefin telephone as needed.
• Assist with room service order taking and delivery as needed.

Minimum position requirements:

• Ability to read and write and speak in English. (High school diploma)

Experience:

• Two years bartending experience in a high volume or fine dining restaurant or dining facility.

Skills:

• Effective and clear communication skills.
• Professional and friendly hospitality skills.
• Practice food safe handling procedures.
• Knowledge of wines and alcoholic beverages.
• TIPs certification or other alcohol serves safe certification is required.
• Ability to work with the Micro's computer system.
• Able to multi-task and organize multiple orders, thoughts, and tasks within the same given time.
• Observation-Bartenders need to sharpen their powers of observation and highly develop their ability to listen.
• Engaging, welcoming, and always "on-stage". turn guests into friends
• Style and Grace- handling the tools and the small theatrical elements. The sense of confidence should be apparent to all guests the bar.
• Multitasked- A bartender's skill at being many things to many people is one of the most compelling and challenging aspects of the job. The bartender is a source of information on the day's events in sports and general news, a glossary of where to dine, drink, and see and be seen.
• Determine the conversation- if it's welcome and, more generally, why the guest has come and how to make the visit a success.
• Building a drink- Learning the proper way to build a drink is a great way to develop consistency and control.
• Being active at all times- making drinks, restocking, taking inventory, cutting garnishes - can get into high gear a lot faster when it gets busy.

Physical job Requirements:

• Bending and lifting food trays of up to 40 lbs.
• Continually moving at a fast pace.
• Continuous standing for the full shift.
• Able to climb stairs.
• Able to carry hot and cold food items.

Environment:

• Hearing: Must be able to take guest orders, and hear guest request.
• Vision: Must be able to check for food/ beverage accuracy, and be able to assess guest body language or expressions.
• Speech: Must be able to explain food items and specials.
• Literacy: Must be able to write and communicate orders.

Equipment:

• Toaster, coffee machine, blenders, Toast's computer terminal.

Subject to background check and authorization to work in the US.