Customer Service Representative Greenvale, NY

Customer Service Representative

Greenvale NY $20-$24/hr. Monday-Friday Full-Time

Are you a relationship-builder who enjoys helping customers solving problems and growing sales Were looking for a Customer Service/Inside Sales Representative to join our team and help deliver an outstanding customer experience while supporting business growth.

Rugby Architectural Building Products is a nationwide distributor of specialty building products with 26 locations across the United States. We serve customers across a variety of industries and are committed to providing quality products exceptional service and a workplace where employees can grow and succeed.

The Opportunity

As an Inside Sales Representative youll play a key role in building relationships with customers identifying sales opportunities and supporting them with product knowledge and exceptional service. This position combines customer service account management and inside sale s making it ideal for someone who enjoys working with people and helping customers find solutions.

Youll work closely with contractors builders woodworkers manufacturers and other customers helping them select products process orders and keep their projects moving forward.

Whats In It for You

• Pay: $20-$24 per hour based on experience
• Monday-Friday schedule
• Hours: 8:00 a.m. - 5:00 p.m.
• Medical dental and vision insurance
• 401(k) with Traditional and Roth options plus company match
• Paid time off and paid holidays
• Life insurance
• Short-term and long-term disability coverage
• Corporate wellness and employee appreciation programs
• Stable growing company with career advancement opportunities
• Supportive and team-oriented work environment

What Youll Do

• Build and maintain strong relationships with existing and prospective customers.
• Serve as a trusted resource by providing product information recommendations and solutions.
• Generate sales through phone email and customer interactions.
• Identify opportunities to grow existing accounts and develop new business.
• Prepare customer quotes pricing and proposals.
• Process customer orders accurately and efficiently.
• Coordinate with operations and warehouse teams to ensure timely delivery of products.
• Resolve customer questions and concerns with professionalism and urgency.
• Maintain accurate customer information and sales activity records.
• Stay informed about product offerings industry trends and market opportunities.

What Were Looking For

• Bilingual in Spanish and English preferred
• Previous inside sales customer service account management or sales support experience preferred
• Building materials construction millwork lumber distribution or industrial sales experience is a plus
• Strong communication and relationship-building skills
• Ability to provide exceptional customer service while supporting sales goals
• Organized detail-oriented and able to manage multiple priorities
• Comfortable using computers CRM systems and Microsoft Office applications
• Self-motivated with a positive attitude and strong work ethic
• Willingness to learn Rugbys products and become a trusted resource for customers

Why Join Rugby

At Rugby we believe our success starts with our people. We are committed to creating an environment where employees can grow contribute and build rewarding careers. Our culture is guided by the values of Fairness Commitment to Excellence and Performance Meritocracy.

If youre looking for an opportunity to join a growing company build customer relationships and make an impact every day wed love to hear from you.

Apply today and become part of the Rugby team.

Inside Sales Representative Customer Service Representative Account Manager Sales Coordinator Customer Success Representative Business Development Representative Sales Support Representative Branch Sales Associate Building Materials Sales Lumber Sales Construction Materials Sales or Bilingual Customer Service Representative.

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Required Experience:

Unclear Seniority