The UPS Store Project Coordinator

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a The UPS Store Project Coordinator based in United States. This remote role coordinates the end-to-end delivery of franchise store openings and remodels across a multi-state territory. You will manage project timelines, milestones, documentation, dependencies, and readiness activities from design through opening. The position brings together franchisees, contractors, vendors, and internal teams across design, construction, operations, compliance, training, and technology. You will serve as a central point of contact, keeping stakeholders aligned and ensuring deliverables stay on track. The role combines project coordination, construction support, franchise onboarding, risk management, and operational readiness. Success requires strong organization, communication, attention to detail, and the ability to manage multiple priorities in a fast-moving environment. Although remote, the position requires regular travel across North Carolina, South Carolina, and Georgia to support centers being built or remodeled. Accountabilities - Coordinate the full 9–12-month franchisee integration and store build-out lifecycle, from design and construction through pre-opening and operational handoff. - Partner with internal design teams to ensure store layouts and plans align with brand standards, project requirements, and applicable local regulations. - Monitor construction progress, timelines, milestones, and deliverables in collaboration with construction management vendors and other external partners. - Coordinate procurement, delivery, and installation of fixtures, equipment, signage, and technology required for store openings and remodels. - Manage franchisee onboarding schedules and coordinate deliverables across Sales, Training, Technology, Compliance, Operations, and other business functions. - Act as a primary point of contact for franchisees, helping them navigate project requirements, timelines, dependencies, and issue resolution.

- Maintain comprehensive project trackers covering milestones, deadlines, ownership, status, risks, and deliverables. - Maintain project documentation and version control, including design plans, contracts, training materials, schedules, reports, and other project artifacts. - Prepare dashboards, status reports, and project updates for leadership and stakeholders. - Lead recurring project meetings, milestone reviews, and stakeholder check-ins while communicating project health, risks, dependencies, and next steps. - Identify and proactively manage risks such as permitting delays, resource constraints, scheduling conflicts, and other project issues. - Escalate challenges appropriately and coordinate corrective actions with internal teams, franchisees, contractors, and vendors. - Confirm required departmental approvals and readiness activities before center openings. - Facilitate the transition from construction and build-out into Retail Operations, ensuring systems, training, staffing, inventory, and operational requirements are in place. - Support grand-opening and re-opening planning and contribute to post-project reviews and continuous improvement initiatives. Requirements - Bachelor’s degree in Business, Management, or a related field is preferred. - 2–4 years of experience in project coordination, construction coordination, project administration, franchise development, franchise operations, or multi-unit expansion projects. - Knowledge of project coordination principles, workflows, documentation standards, and best practices. - Strong organizational skills with the ability to manage multiple projects, priorities, deadlines, and stakeholders simultaneously. - Experience coordinating schedules, meetings, project activities, milestones, and deliverables across cross-functional teams.