Pump Assembly Technician - Jacksonville, FL - Pumps
Synergy Equipment
Pump Assembly Technician
Are you seeking a rewarding career with a respected company? Join Opifex-Synergy Pump division where we offer career advancement and professional development in a collaborative, supportive environment. We value teamwork and foster a positive work culture.
We provide high-quality, customer-focused de-watering and fluid transfer solutions. With decades of expertise, our pump division delivers comprehensive solutions from design to on-site installation, system monitoring to dismantle and demobilization and manufactures over 50% of our products in-house.
As a Pump Assembly Technician, you will build new equipment, repair, test, diagnose technical issues, provide top-quality service, and support our customers effectively.
Essential Functions
- Build new pumps and supporting equipment.
- Complete retrofits and refurbish existing rental fleet as needed.
- Troubleshoot and diagnose a variety of pumps to ensure optimal performance.
- Perform routine maintenance, safety inspections, and equipment checks; inspect, repair, and adjust pumps, completing all documentation accurately.
- Participate in training programs directed by leadership to enhance technical skills and knowledge.
- Maintain tools according to MSHA and OSHA regulations for safe operation.
- Report any unserviceable or unsafe shop tools, equipment, or vehicles to the Manager.
- Handle essential computer tasks, including work orders, parts searches, and email communications.
- Collaborate with coworkers and customers to ensure top-quality equipment and exceed customer expectations.
- Provide exceptional service and support during field visits, overseeing installation, repair, maintenance, and testing.
- Diagnose and resolve technical issues, generate detailed service reports.
- Operate vehicles safely and use field automation systems as needed.
- Understand and address customer needs, providing recommendations and briefings for satisfaction.
- Follow all company procedures and protocols.
- Work with the technical team and share information across the organization.
- Foster positive relationships with customers.
Required Education and Experience
- Experience as a pump technician or in a similar role, ideally within equipment rental, construction, or industrial services.
- Strong mechanical aptitude and troubleshooting skills.
- Knowledge of pumps, hydraulics, electrical systems, and diesel engines.
- Ability to read technical manuals, schematics, and diagrams.
- Flexible schedule and ability to adapt to changing shifts.
- Own tools required.
- Proven service experience in the field.
- Detail-oriented with a focus on quality and customer satisfaction.
- Valid driver's license with a clean driving record.
Military service will be considered in lieu of education/certification experience as applicable.
Supervisory Responsibilities
- None
Work Environment
- Work is primarily conducted in construction sites, equipment yards, and transportation routes.
- Regular exposure to heavy machinery and diesel-powered equipment in operation.
- Frequent outdoor work in varying weather conditions, including heat, cold, rain, and wind.
- Physically demanding environment with uneven terrain, dust, mud, and loud noise levels.
- Duties may involve both shop-based tasks and fieldwork, including travel to remote job sites.
- Strict adherence to safety protocols is required at all times.
- Personal protective equipment (PPE) such as steel-toe boots, safety glasses, gloves, and hearing protection must be worn as needed.
- Must be comfortable operating around large equipment, performing tasks in confined spaces, or working from elevated positions.
- Lifting heavy components and materials is often required.
- Flexibility and adaptability are essential, as job site conditions and priorities can change rapidly.
Travel Required
- May require some travel to job sites, which may include several hours of driving.
Physical Demands
- Requires a high level of physical stamina and mobility to perform duties in jobsite and yard environments.
- Frequent lifting, carrying, and maneuvering of tools, chains, tarps, and equipment weighing up to 50 pounds or more, often without assistance.
- Regular bending, squatting, kneeling, crouching, and reaching to secure loads, inspect vehicles, or perform minor maintenance tasks.
- Prolonged periods of standing, walking, and working on foot, often on uneven terrain such as gravel, dirt, or pavement.
- Climbing in and out of trucks, onto trailers, or occasionally onto equipment is required.
- Must be able to work from various heights and maintain balance while performing tasks on steps, ladders, or platforms.
- Fine motor skills and good manual dexterity needed for handling controls, securing tie-downs, and completing documentation.
- Must be able to safely operate commercial vehicles and remain alert in potentially hazardous driving and yard conditions.
- Occasional pushing, pulling, and positioning of heavy materials or components may be required.
Other Duties
Please be aware that while this job description provides an overview of the main activities, duties, and responsibilities expected of the employee in this role, it may not encompass every task or requirement. Additionally, the nature of the position necessitates the potential for changes in duties, responsibilities, and activities, which may occur with or without prior notice. The employer reserves the right to modify and adapt these aspects as necessary to meet evolving business needs and organizational objectives.
Our Benefits & Perks
We want our team members to feel supported, valued, and set up for long-term success. Our benefits are designed to take care of team members both at work and at home.
Core Benefits:
- Medical, Dental & Vision Insurance
- Health Savings Account (HSA) with company contributions
- 401(k) & Roth retirement plans with company matching
- Generous paid time off and company-paid holidays
- Company-Paid Wellness, Employee Assistance, and Discount Programs
- Boot/PPE Annual Allowance
- Career Development & Company-Paid Training
Benefit eligibility can vary by role, and not all benefits apply to every position. During the hiring process, we'll walk you through the benefits specific to this role. This position could also include Tool Reimbursement, Safety Bonuses, Profit Sharing, and/or Commission Earning opportunities.
Additional Eligibility Requirements
At Opifex-Synergy, we prioritize the safety and well-being of our employees. To ensure a secure work environment, we require all successful candidates to undergo a drug test and background check before their start date. This policy is in place to maintain the highest standards of safety and security for our team members.
Opifex-Synergy is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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