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Collection Specialist/Customer Service

$40k - $41.6k

ApTask

Newark, DE

We're Hiring | Collection Specialist / Customer Service


Looking for a great opportunity to grow your career in customer service or collections? We're hiring for a Collection Specialist / Customer Service role!

Location: Newark, Delaware (Hybrid - 2 days onsite)

Type: Full-Time

Salary: $40,000 - $41,600 annually

Shifts (post-training): 8-5, 10-7, or 12-9 (based on business needs)

What you'll do:
• Manage delinquent accounts and work on resolutions
• Communicate with customers via calls, email & written correspondence
• Negotiate payment plans and provide solutions
• Maintain accurate records of all interactions
• Deliver excellent customer service in sensitive situations
• What we're looking for:
• Strong communication & negotiation skills
• Ability to handle challenging conversations professionally
• Detail-oriented with good time management
• Basic computer skills
• Open to flexible shifts

Great opportunity for candidates with 0-1 years of experience in collections or customer service!

About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

If you have any concerns or queries about your personal information, please feel free to contact our compliance team at View email address on click.appcast.io.

Applicant Consent:
By submitting your application, you agree to ApTask's ( Terms of Use and Privacy Policy, and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at View phone number on click.appcast.io or View email address on click.appcast.io. Message frequency may vary. Msg & data rates may apply.
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Vacancy posted 4 days ago
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