Deskside Technician II

Job Details Deskside Technician II Deskside Technician II Ontario,CA Posted:9/14/2026 Job Description Job ID#: 64891 Job Category: Deskside Technician II Position Type: Full Time Duration: Contract Remaining Positions: 1 Details: Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do? Supporting IT equipment in large corporate environment Desktop/laptop tech support (Mac and PC) Windows 7/10 operating systems Support mobile devices, printers, scanners, wireless, VPN, etc. IMAC Support - IT equipment Install/Move/Add/Change Maintain repairs, spare parts, and components Research and troubleshoot problems Maintain system configurations and documentation Track and resolve customer incidents and requests through the client's ticketing tool Troubleshoot and resolve hardware and software issues for Windows devices Backup, restoration, and migration of user data Smart Hands support with networking, server, and telecommunications technologies Printer and peripheral device support Inventory management of IT assets including asset auditing Ability to research and follow appropriate KB articles Ability to work on-call and other after-hours support needs May provide Executive support Various other tasks associated with deskside services May need to be available to provide support at other client locations as needed Other duties as assigned What you'll get Work with brilliant minds, often within a global capacity; Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more; Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual trainingas well. Why we're different Brazilian and privately owned company; Agility, flexibility, and innovation are in our DNA; Flat organizational structure which enables faster communication and decision making; Job Requirements Details: Desktop support, installation printers, scanners Support PC and Printers issues in the Distribution Center Provide details of issue with technical staff Candidates will be working in various climates and conditions both indoors and outdoors Candidates will be and should have ability to stand for extended periods of time, as well as bend Candidates will be with Inventory excel spreadsheets Candidates should have a general idea of the network infrastructure Should have understanding how to trouble pc, printers, and scanners Should be able to communicate well verbal and written with technical team Pay Range: $ 28.00 - $ 30.00 #J-18808-Ljbffr