Benefits Counselor

Education Verification The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. Job Summary ***Please note that this posting will be used to fill up to two (2) vacancies.*** Teachers Retirement Association (TRA) has been administering pension coverage to Minnesota educators for decades, with a mission to help members and their beneficiaries plan for an independent and financially secure retirement. We are currently seeking job candidates with strong communication, interpersonal, and mathematical skills to serve as Benefits Counselors. These positions are part of TRA's Member Counseling and Outreach department and exist to help educators understand the value of retirement planning specific to TRA benefits. These positions will deliver TRA benefit information via phone, video, and in-person appointments to both individuals and groups. The incumbents hired will further be required to explain and present TRA's available benefit options to Minnesota public school educators at virtual and in-person events. Additionally, the incumbents will also perform of a variety of benefit calculations, both routine and complex. These positions are located in our St. Paul, Minnesota office. The roles are telework eligible; however, incumbents must work a full-time in-person schedule for at least the first six (6) months to complete mandatory training. Thereafter, the positions are anticipated to follow a designated hybrid work schedule based on business need and performance. TRA prioritizes work-life balance for our employees and may request, only on occasion, that staff work overtime and/or flex their time in order to complete critical projects or meet important deadlines. Typically, full-time, non-exempt employees at TRA work a 40-hour workweek. Travel may be required up to 10% for these roles. Qualifications Minimum Qualifications One (1) year of experience providing customer service related to employee benefits administration, government benefits administration, accounting, payroll, finance, or insurance. A Bachelor’s degree in Business/Public Administration, Accounting, Finance, Math, or a closely related field can substitute for this experience. Experience Must Demonstrate The Following Experience performing calculations. Ability to interpret and apply laws and policies to work assignments. Ability to train, explain, and publicly present financial concepts to a variety of audiences. Ability to diagnose problems and recommend solutions for process improvement purposes. Ability to plan, organize, and successfully manage competing priorities. Strong oral, written, and interpersonal skills. Proficiency in using Microsoft Word, Excel, Outlook, Cisco WebEx, and/or equivalent software packages. Successful candidates must also be able to secure their own transportation for in-state business travel. Preferred Qualifications Two (2) or more years of experience in financial services or the public sector, with a focus on employee and/or government benefits, accounting, payroll, finance, or insurance. Experience performing financial and/or benefit counseling for members, employees, or clients. Experience in presenting financial concepts and/or financial planning material to diverse audiences. Possession of an Advanced Degree in Business/Public Administration, Accounting, Finance, Math, or a related field. Physical Requirements This position requires occasional transporting of articles such as file folders, ledgers and/or small tools. May be required to move or maintain a stationary position for long periods of time. Additional Requirements Successful candidates must pass past-employer reference checks and a criminal background check. It Is The Policy Of TRA That All Finalist(s) Submit To a Background Check Prior To Employment. The Background Check May Consist Of The Following Components State of Minnesota state government employment records check (applies to current and past State of Minnesota state government employees only) Criminal History Check Employment Reference Check Social Security and Address Verification Education Verification Driver's License Check Contact If you have questions about this position, or are an individual with a disability and need to request an accommodation for a scheduled interview, contact Justin Johnson at View email address on click.appcast.io. Working together to improve the state we love. What do Minnesota's State employees have in common? A sense of purpose in their work Connection with their coworkers and communities Opportunities for personal and professional growth Benefits As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well. Your Benefits May Include Paid vacation and sick leave 12 paid holidays each year Low-cost medical, dental, vision, and prescription drug plans Fertility care, including IVF Diabetes care Dental and orthodontic care for adults and children 6 weeks paid leave for parents of newborn or newly adopted children Pension plan that provides income when you retire (after working at least three years) Employer paid life insurance to provide support for your family in the event of death Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury Tax-free expense accounts for health, dental, and dependent care Resources that provide support and promote physical, emotional, social, and financial well-being Support To Help You Reach Your Career Goals Training, classes, and professional development Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov) Employee Assistance Program (EAP) For Work/life Support A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well‑being, or job performance Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota. Teachers Retirement Association also offers free ramp parking at our Saint Paul Office location. EQUAL OPPORTUNITY EMPLOYERS Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law. Applicants With Disabilities Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at View phone number on click.appcast.io or email View email address on click.appcast.io and let us know the support you need. #J-18808-Ljbffr