Business Operations Specialist (Financial Specialist II)

Experience Required

Bachelor's degree or equivalent and 2-4 years experience

Minimum Education Required

Bachelor's Degree

Expected Start Date

06/29/2026

Compensation

$38,910.00 / yearly

Hours Per Week

37.5

Number Of Positions

1

Job Description

Title: Business Operations Specialist (Financial Specialist II)

Salary: $38,910.00

Contract Term Length: 12 Months

Standard Hours: 37.5

Work Location: Discretionary Hybrid

FLSA Status: Non-Exempt

College: Gateway Community & Technical College

Campus Location: Gateway Edgewood Campus

Department: Business Operations

Total Rewards

Gateway Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity, including:

Exceptional health care, vision, and dental coverage for you and your family

Tuition reimbursement/waiver for you, your spouse, and dependents

403(b) retirement plan: a 5% employee contribution receives a 10% employer match

Vacation/Sick Time

Work-Life Balance

9.5 Paid Holidays

2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions

Employee Assistance Program

Job Summary

Performs intermediate financial operational duties, primarily the collection, billing, and maintenance of student account receivables. Upholds strict and complex financial and confidentiality standards in a respectful and customer-focused manner.

Job Duties:

Focuses on Business Office operations involving Student Financial Accounts.

Assists with student invoicing, cash receipts of tuition and fees, receivables, refunds, return collection.

Recommends adjustments and escalates problems to other departments or to higher levels.

Personally calls outstanding student accounts to resolve issues in hopes of leading to collection of outstanding tuition, maintaining headcount and supporting retention efforts.

Leads collection efforts following legal, acceptable practices.

Assists in building, balancing, invoicing and collecting Third Party Contacts from the companies and community we serve.

Cashiering, processing student payments.

Post and tracks manual bookstore charges.

Reconciles daily cash receipts and prepares bank deposits.

Confirms closing reports and transaction from previous business day for accuracy.

Daily deposits of Misc. cash collection and preparation of paperwork for correct journal entry.

All other duties as assigned.

Minimum Qualifications:

Bachelor's degree or equivalent and 2-4 years experience

Detail-oriented, self-motivated, ability to work independently and adapt seamlessly to fast-paced, dynamic environments.

Skilled in engaging and supporting students from different cultural and socioeconomic backgrounds.

Excellent verbal and written communication skills.

Proven ability to manage multiple priorities effectively and meet tight deadlines.

Proficient in Microsoft Office (Excel, Forms, Outlook, Teams, SharePoint, Word)

Preferred Qualifications:

4-6 years of experience

Previous experience in a community college setting

Strong financial operations and accounting skills, including experience with billing, receivables, and cash handling

Additional Skills Requested:

Exceptional attention to detail and accuracy in managing financial data and ensuring compliance

Excellent communication and customer service skills

Effective time management and multitasking abilities in a fast-paced, deadline-driven environment

Job Type

Full time

Benefits Offered

Exceptional health care, vision, and dental coverage for you and your family

Tuition reimbursement/waiver for you, your spouse, and dependents

403(b) retirement plan: a 5% employee contribution receives a 10% employer match

Vacation/Sick Time

Work-Life Balance

9.5 Paid Holidays

2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions

Employee Assistance Program

Equal Employment Opportunity (EEO) Employer

Yes

Background Check Required

Yes

Industry

Education

Place of Work

Hybrid

Requisition ID

15687

Application Link