Front Desk Supervisor
Aimbridge Hospitality
Join Our Team as a Front Desk Supervisor As the Front Desk Supervisor, you're the heartbeat of hospitality—leading the charge to make every guest feel genuinely welcomed and valued. You'll guide your team with energy and enthusiasm, setting the tone for service that's not just good, but unforgettable. From smooth check-ins to friendly problem-solving, you'll help create an experience guests rave about. If you love leading by example and turning everyday moments into memorable ones, this is your spotlight.
KEY SKILLS/RESPONSIBILITIES
Guest Experience Pro: Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free. You're the go-to for reservations, VIP requests, and making every guest feel like a star. Operations Maestro: Keep things running like clockwork by tracking logs, managing messages and packages, and making sure every detail is handled with professionalism and speed. Revenue & Rate Strategist: Stay sharp on rates, packages, and promotions, helping boost room revenue while keeping guests happy with great value. Team Leader & Problem Solver: Build a strong, communicative team, train new associates, and tackle guest concerns or workplace hiccups with confidence and creativity—all while keeping safety and standards front and center.EDUCATION & EXPERIENCE
High School diploma or equivalent required; college coursework in a related field helpful. At least 2 to 3 years of progressive experience in a hotel or related field required. Previous supervisory experience preferred. Must have a valid driver's license. Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan PROPERTY INFORMATION: Offering a hot tub and fitness center, Staybridge Suites Denver - Cherry Creek is located in the Cherry Creek district in Denver, 3.7 mi from Colorado Convention Center. A TV is featured in each room as well as a seating area where you can relax. All rooms are equipped with a private bathroom. For your comfort, you will find free toiletries and a hairdryer. Staybridge Cherry Creek features free WiFi. Guests of the Denver Staybridge Suites are welcome to enjoy the on-site fitness center. The Cherry Creek bike path is located outside the lobby entrance. A hot breakfast buffet including Belgian waffles, fresh fruit and bacon is served each morning. Guests may also use barbecue facilities beneath the outdoor pavilion. You can play tennis at the hotel. The hotel also offers a free local area shuttle. Pepsi Center is 5 mi from Staybridge Suites Denver - Cherry Creek, while Cherry Creek Shopping Center is 1.1 mi from the property. Denver International Airport is 17 mi away. Aimbridge HospitalityVacancy posted 2 days ago
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