AGM - Hampton Inn & Suites

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Pinnacle Hospitality LLC is one of the premier hospitality management companies in the southeast. Headquartered in Roebuck, South Carolina, our growing portfolio of hotels located in the United States, represents such internationally recognized brands as Intercontinental Hotels Group, Hilton Hotels, Marriott and Wyndham. Our elite leadership team serves as a full service hotel, restaurant and conference center management company providing expert management of properties for owners and asset managers.

The ideal candidate to fill this position should have the following work experience, education and skills: 

•  At least five (5) years of progressive hotel Management experience with proven leadership of a branded hotel team

• Preference will be given to branded FOM or AGM Certification

• Bachelor's degree preferred or a combination of Associate's degree and work experience

• Valid SC Driver's license and ability to drive hotel shuttle

• Hands-on experience in Rooms, Housekeeping, Engineering, Sales & Catering, Banquets and Restaurant/Breakfast Bar operations

• Accomplished trainer/speaker for one-on-one and group training meetings

•  Proven success in revenue generation and management, financial management and guest service initiatives

• Excellent communication skills to convey information clearly, both oral and written, as well as effective listening skills to understand and work towards problem resolution

• Team member focused to consistently deliver optimal guest satisfaction

• Proficient in branded hotel PMS and Accounting systems. 

•  Proficient use of Microsoft Office to complete correspondence, email, notices, spreadsheets, internal flyers, guest responses, marketing ads and brochures. 

•  Action oriented to work efficiently and effectively toward hotel goals and objectives.  Must be able to evaluate and select among alternative actions quickly and accurately

•  Time management skills to meet commitments across multiple companies, departments and role

•  Demonstrates financial acumen to work with and understand financial information, data and basic mathematical  skills

•  Ability to delegate and hold accountable management team for successful Quality Assurance evaluations, Guest Satisfaction scores, Profitability, Team Member retention, Cleanliness and Condition brand standards

•  Position requires a flexible schedule with weekend and night coverage as business demands