Guest Services Associate
ZMC Hotels, LLC
Job Description
Job Description
Company Overview
We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.
Job Summary
Fast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.
These are 8 hour shifts that range from 7am-3pm, 3pm-11pm, and 11pm-7am.
Responsibilities:
- Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members.
- Address all guest concerns and ensure follow up is complete
- Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations.
- Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner.
Qualifications:
- Highly organized.
- Must possess a thorough knowledge of guest service and satisfaction.
- Requires good communication skills, both verbal and written.
- Most tasks are performed in a team environment with the employee acting as a team leader.
- Must possess basic computational ability.
- Must possess basic computer skills.
Benefits/Perks:
- Medical, Dental, and Vision options for full-time employees
- Paid time off and 401(k) for full-time employees
- All employees get discounts on hotels across the country! Get franchise rates at all hotels within the same brand plus discounts on other hotels managed by ZMC Hotels
- Regular opportunities for bonuses
- $250 referral bonus for you and a referred associate
- DailyPay: access to your already earned wages before payday
- Opportunities for upward mobility and growth within the company
Vacancy posted 20 days ago
Similar jobs that could be interesting for youBased on the Guest Services Associate in Paradise Valley, AZ vacancy
- ...Guest Service Associate As a Guest Service Associate, you'll interact with guests and support daily restaurant operations by taking orders, serving food, maintaining cleanliness, and restocking supplies to ensure a welcoming and efficient environment. Key responsibilities...SuggestedFlexible hoursNight shift
- ...BlueWater Resort & Casino in Parker, AZ seeks a Casino Host to greet guests and uphold exceptional service in the VIP Lounge. You will build strong relationships with high-value guests and explain current promotions and hotel amenities. Responsibilities include managing...Suggested
BlueWater Casino, 0 Resort Drive, Parker, AZ 4
Phoenix, AZ2 days ago $17 per hour
...performance videos from every country in the world. MIM offers guests a welcoming and fun experience, incomparable interactive... ...slow to fast-paced environment depending on the season. Guest Service Associates function as the box office, coat/bag check, and primary information...SuggestedHourly payWork at officeShift workMusical Instrument Museum
Phoenix, AZ2 days ago- ...opportunities. ~ Discounts: 40% on products, 50% on services, UNLIMITED FREE EYEBROW WAXING! PLUS, plenty of FREE WAXING during our Wax Associate training! ~ Medical Insurance ~ Dental/... ...We Do the Right Thing We Delight Our Guests We Have Fun While Being Awesome...SuggestedBase plus commissionHourly payFlexible hours
European Wax Center by JEM Wellness Brands
Phoenix, AZ10 days ago - ...’VE GOT YOUR NEXT GREAT CAREER OPPORTUNITY! We are a dynamic professional salon service committed to providing guests with a first-class waxing experience. As a Guest Service Associate at European Wax Center, you will use your expertise and product knowledge to ensure...SuggestedFlexible hoursDay shiftAfternoon shift
European Wax Center
Scottsdale, AZ6 days ago $17 per hour
...best hour of our client's month. Our Spa Associates play a crucial role in achieving this... ...community, our Spa Associates ensure that each service is memorable and exceptional. Their... ...excellent customer service to members and guests, while building lasting connections....Hourly payFull timeFlexible hoursShift work- ...Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees... ...foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the...Work experience placementLocal areaShift work
Marriott International Inc
Paradise Valley, AZ1 day ago - ...Guest Services Attendant The Residence Club at the Four Seasons Scottsdale is looking for a Guest Services Attendant to be an integral part of the Front Office Team. The main objective of this role is to ensure our guests are well looked after from the start. As the first...Full timeTemporary workShift workWeekend workAfternoon shiftEarly shift
Four Seasons Hotels
Scottsdale, AZ3 days ago - ...Job Title Guest Services Attendant Location The Salvation Army - Ray and Joan Kroc Corps Community Center - Phoenix, Arizona Status Part-Time/Non Exempt Mission Statement The Salvation Army, an international movement, is an evangelical part of the...Temporary workPart time
Salvation Army Western Territory
Phoenix, AZ4 days ago - ...designed to deliver an effortlessly elegant guest experience. At Sanctuary, our people... ...and one another. Our culture is built on service, respect, teamwork, integrity, trust, and... ...when necessary; write and present associate annual reviews per the direction and support...Work experience placementSeasonal workAll shifts
$67k
...the overall success of the hotel, ensuring guest satisfaction targets and managing the... ...experience. This role includes achieving positive associate satisfaction, meeting financial goals,... ...manages rooms to keep all guest rooms in service. Effectively manages and controls labor...Weekly payMinimum wageTemporary workLocal areaFlexible hoursESA Management, LLC
Paradise Valley, AZ2 days ago- ...Guest Services Attendant Troon North Golf Club is excited to announce the exceptional career opportunity of Guest Services Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service for our guests. PART...Part time
$60k - $65k
...a Team That Does the Same. Most hospitality is adequate. Guests are greeted, orders are taken, transactions are completed. We're... ...looking for someone who understands that genuine hospitality isn't a service standard or a training module — it's a decision you make about...Full timeShift work- Desert Garden RV Park, part of the Sky Resorts family, is seeking a friendly, organized, and self-motivated Guest Services & Reservations Specialist to join our team. This position serves as the primary point of contact for guests, residents, and prospective visitors...Hourly paySeasonal workWork at officeRemote workShift workNight shift
- ...Job Description Job Description The Assistant Manager of Guest Services is responsible for bringing the brand promise to life in guest-facing service departments. This position serves as a guest advocate and key advisor to the Guest Services Manager and leads some...Temporary workWork at office
- ...business meetings and milestone celebrations. Five pools, a full-service salon and day spa, and nearby championship golf set the stage... ...Kimpton Miralina Resort & Villa's to ensure an exceptional luxury guest experience, effective departmental performance, achievement of financial...WorldwideFlexible hoursAfternoon shift
- Zions Bancorporation is one of the nation’s premier financial services companies operating as a collection of great banks under local... ...the talent; we bring the opportunity.The Senior Wealth Service Associate serves as a highly skilled and experienced contributor in...Work at officeLocal areaFlexible hours
$85k - $90k
...decisions, actions and attitudes of our associates earn the trust and loyalty of our clients... ...to achieve an elevated standard of service with the bartending staff. Responsibilities... ...portfolio for areas impacting associates and/or guest experience Strategize with Senior...Local areaFlexible hoursFlik Hospitality Group
Phoenix, AZ2 days ago- ...front-of-house and coffee shop teams to deliver outstanding guest service. This role ensures that every dining experience is seamless,... ...professionally. Assign work tasks and oversee daily activities of associates to ensure smooth operations. Inspect serving stations for...Full timePart timeShift work
Hilton Scottsdale Resort and Villas
Scottsdale, AZ12 hours ago - ...Arizona Grand Resort & Spa in Phoenix, AZ, seeks a Lobby Grill Food & Beverage Supervisor to lead a dynamic team and uphold exemplary guest service within front-of-house operations. The role calls for supervising daily FOH activities, coordinating across outlets, and guiding...
Arizona Grand Resort
Phoenix, AZ4 days ago $16 - $35 per hour
...Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles...Hourly payFull timeShift workNight shiftAfternoon shiftHilton
Phoenix, AZ4 days ago- ...with a passion for hospitality? Join our team as a Front Desk Supervisor and lead our front desk team in delivering exceptional guest service. With your high energy, enthusiasm, and strong leadership skills, you'll ensure smooth front desk operations and create memorable...Flexible hoursNight shift
Davidson Hospitality Group
Phoenix, AZ12 hours ago - ...operations of the food and beverage department, ensuring exceptional guest experiences while maintaining operational efficiency,... ...standards and adherence to local laws regarding alcoholic beverage service and food safety. Depending on the hotel's organizational...Full timeLocal areaAll shiftsShift workAfternoon shift
PEG COMPANIES
Scottsdale, AZ1 day ago - ...supervision of restaurant, bar, and room service operations, including adherence to... ...achievement of overall financial results, guest satisfaction, and positive employee relations... ...interviewing, hiring, and developing associates. Evaluates staff performance and coaches...Local areaShift work
CSM Corporation
Scottsdale, AZ1 day ago - ...Freeport-McMoRan Inc. is seeking staff to provide guest services in a dynamic restaurant and bar setting, ensuring a positive experience for patrons. You will greet guests, take orders, and deliver food and beverages with hospitality and accuracy. The role requires multitasking...
Freeport-McMoRan Inc.
Phoenix, AZ3 days ago $70k
...the beverage team in delivering a high-energy, hospitality-driven guest experience. This position is responsible for managing bartenders... ...performance, and ensuring the bar runs efficiently during every service. The Bar Manager plays a key role in maintaining a clean,...Full timeShift workNight shiftClive Collective
Scottsdale, AZ3 days ago- ...connection, our goal is to bring a sense of belonging to our associates and guests alike. Working at Puttshack At Puttshack, we take fun to... ...Manager will help oversee a multi faceted high-volume full-service restaurant/venue with a game component. Hospitality Managers...Hourly payFull timeTemporary workLocal areaShift workWeekend workAfternoon shift
$28 per hour
...RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology... ...in a cost-efficient manner. May train new Office Services Associates. Qualifications High school diploma or equivalent. Minimum 3...Hourly payWork at officeShift workRRD USA
Phoenix, AZ4 days ago- Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments, and individuals...Work at officeWorldwideShift work
- ...years or older. Minimum one-year cash handling and customer service experience required. High attention to detail and ability to... ...maintain a positive attitude while interacting with Kroc employees, guests, and the general public. Ability to supervise part-time...Full timePart timeShift workWeekend workAfternoon shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Services Associate. Be the first to apply!
