Service Advisor

Service AdvisorChampion Porsche has an immediate opening for an experienced Service Advisor, who is energetic, has a positive attitude and who has the desire to provide the highest degree of customer service and integrity.2+ Years' experience required as a Service Advisor with a high line automotive brand.Major Responsibilities:Promote the sales of parts and laborIdentify and understand the customer's service needsDocument the service needs, repair information, and vehicle condition upon arrival by completing walk around inspection in the service drive.Ensure the repair order is accurate and completeAdminister new and used vehicle warranty repairs in accordance with warranty specifications.Inspect the vehicle to make sure it is ready for return to the customerMaintain customer follow-up system according to guidelinesEnsure service level provided to the customer is worthy of achieving CSI scores of 96.0 or betterGood communication skills with customers in person, on the telephone and via email.Verify all authorized work completed and quality checkReceive accurate estimate and parts availability from technicianKeep informed and current with all service-related factory communicationsPlease make sure resumes are accurate and up to date to be considered for the position.Job Type:Full-timeBenefits:401(k) matchingDental insuranceEmployee assistance programHealth insuranceLife insurancePaid time offVision insuranceSchedule:8 hour shiftLocation: Champion Porsche 500 West Copans Road Pompano Beach, FL 33064 Directions