Leasing Consultant Agent

About Us For over 20 years, Pacific Capital has worked to create an enjoyable environment of growth, learning and value for their employees. Our team has a fun family feel that you may even forget you're at work! We work to create comfortable apartment homes for our residents through dedication, exceptional customer service and compassion. Come join our dynamic team where no two days are exactly the same! For over 20 years, Pacific Capital has worked to create an enjoyable environment of growth, learning and value for their employees. Our team has a fun family feel that you may even forget you're at work! We work to create comfortable apartment homes for our residents through dedication, exceptional customer service and compassion. Come join our dynamic team where no two days are exactly the same! Pacific Capital has in its portfolio retail shopping centers, multifamily residential buildings, commercial buildings, and other strategically selected properties in CA, AZ, ID and NV. We take pride in maintaining long term happy employees through support, empowerment, and competitive benefits structures. Location: Citrus Heights, CA Reports to: Property Manager On-Site Hours: Full-Time, Tuesday - Friday, 8am-5pm and Saturday 10am-4pm Our Compensation and Benefits packages show how much we value our team: Starting at $19.00 - $21.00, depending on experience Generous benefits including Medical, Dental, Vision, (Company Contribution is above 80% of cost) Long Term Disability Insurance, Life Insurance Provided at no charge to employee 401K Retirement Plan with up to a 3% match Paid Vacation - Accrual begins on first day of employment - 5 Years: 3.33 Hours Per Pay Period 8 Paid Holidays and one paid floating holiday per year. Paid Sick Time (4 days per year) Bonus Opportunities On-Site Residency with Rent Discount is a possibility but not mandatory The Opportunity We're looking for a Leasing Consultant who will be the welcoming first point of contact for future residents. You'll help create a positive first impression and deliver an exceptional experience throughout every interaction. We are looking for someone reliable, selfdriven, and comfortable working both independently and as part of a team. All responsibilities should be carried out with professionalism and enthusiasm. Leasing experience is preferred! Primary Responsibilities Must demonstrate excellent customer service skills both in person and on the phone, and must have the ability to multi-task in a busy office setting Keep accurate and complete prospective lead information, perform regular follow up Be able to display knowledge on the property and surrounding area Creating and delivering notices, filing documents Creating and posting accurate online ads Show vacant or model units, take rental applications and deposits, process applications and create accurate lease paperwork Process move-ins/move-outs, transfers Perform move-in inspections with residents at move-in. Perform move-out inspection with vacating residents in a timely manner Receive service requests from residents via phone, email or in person and coordinate with in-house maintenance staff Maintain office and personal attire in a neat and professional manner. Make sure the leasing desk is always plentiful with brochures, applications, sales flyers, business cards and move-in packets Complete market survey monthly on local competitive properties and prepare a report to be sent to corporate Maintain positive relationships with local community and residents Keep residents, co-workers and property manager informed Perform other various duties as assigned by on-site property manager Requirements 1+ year of multi-family leasing experience Strong market awareness with the ability to secure new tenants Provides excellent customer service to all visitors and residents Supports the Community Manager with paperwork and special projects Knowledge of leasing contracts and property management a plus Proficient in Microsoft Office and asset management software Strong computer skills, including online platforms and asset software Comfortable with business math (fractions, decimals, measurements, calculations) Clear and effective verbal and written communication #J-18808-Ljbffr Pacific Capital Management, Inc.