IT Service Desk Analyst II - Windows & ITIL Expert

Reynolds Smith & Hills Inc. seeks an IT Service Desk Analyst in Dallas, TX to assist associates by troubleshooting technical issues, providing exceptional customer service, and improving IT operations. Candidates should have a bachelor's degree in computer science and 3 years of relevant experience. The ideal candidate will work directly with over 1600 associates, facilitating effective solutions in a dynamic IT environment, and must be comfortable with Windows, Office 365, and various ITSM platforms. #J-18808-Ljbffr Reynolds Smith & Hills Inc.