Program Manager

Program ManagerThe Program Manager leads the production of multi-channel projects of medium size or complexity, and is ultimately responsible for the delivery of high quality deliverables that power client satisfaction, meet business requirements, and balance client and agency economics.KnowledgePM Technical Skills: Proficient in project managing via a flexible approach. Well-versed in production needs; considered an expert in at least one channel (interactive/digital, print, or video) but understands other mediums well enough to be a strategic problem solverSOWs: Prepares accurate statements of work, with quick turnaround time and minimal revisions. Creates or reviews statement of work documentation; accountable for top-down and bottom-up budgets to ensure scopes accurately reflect required work effortClient finances: Accurately calculates cost-to-complete estimatesThought Process: Regularly demonstrates critical thinking skillsTechnology: Continuously learning technology and ability to quickly adapt to new technologiesAgency process: Advocate and champion of agency processesStrategyProject Plans: Creates and manages master project plans and timelines via a cross-capability collaborative approachQuality Control: Ensures team adherence to QC planProcess improvement: Proactively identifies opportunities to adjust processes for efficiencies. Identifies opportunities to streamline processes and to create efficiencies and suggests alternative solutionsTrouble shoot: Solution oriented. Brings problems with potential solutions to the attention of management.Conflict resolution: Arbitrates team conflicts and facilitates cross-capability solutionsResource allocation: Leads resource allocation discussions on the project-level with cross-capability teamCollaboration: Keeps team informed of changes. Communicates clearly and frequently. Leads team communication plan; monitors and adjusts as needed to ensure effective and efficient communication.Project risk: Identifies and monitors project risks; leads mitigation plansTactics and ExecutionExecution: Manages production of engagements from award to completionChange process: Manages change request process, identifying and documenting changes in scopeInternal Relationships and Team Leadership: Positive influence within department. Develops strong and positive working relationships with other departments/ stakeholdersManagement: May mentor and direct the activity of an Associate or Senior AssociateEstimates: Provides accurate and realistic cost-to-complete estimates and forecasts for assigned projectsCulture: Promotes and contributes to business unit's culture and environmentOn-boarding: On boards new team members to the brand/ agency processClient RelationshipClient process: Has intimate understanding of client processes and prioritiesManaging expectations: Ensures that appropriate client and internal stakeholder expectations are managedCommunication and Writing: Lead role in ensuring timely, accurate client documentation and correspondence (for internal team). Presents complex data or messages in a clear, succinct, compelling mannerDeliverables: Ensures production deliverables meet client requirementsQualificationsEffective negotiation and conflict management skillsComputer literate, proficient in Microsoft OfficeMicrosoft Project is a plusKnowledge of digital and pharmaExhibits Integrity and TrustExhibits Self DevelopmentEducation and ExperienceBachelors degree requiredDemonstrates progression in level of responsibility within a professional project management environmentAgency or digital project experience requiredPharmaceutical experience requiredExperience in communications or marketing environment preferredAdditional InformationOur Publicis Groupe motto "Viva La Différence" means we're better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.Compensation Range: $59,000 - $90,000 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off.If you require accommodation or assistance with the application or onboarding process specifically, please contact View email address on click.appcast.io. All your information will be kept confidential according to EEO guidelines.