Market Administrator

The Market Administrator (MA) is responsible for providing overall administrative support for the Market Management Team (including Market Manager, Market Business Service Officer, Senior Risk Officer and Associate Market Manager). Responsibilities include assisting Complex Management in connection with matters affecting the market facilities, Financial Advisors, and Support Staff. Dependent on market structure and geographic location, the CA may be responsible for multiple office locations, and serve as the escalation point of contact for Branch Administrators. The CA must act as a culture carrier as it relates to the core values of the firm. This role enables you to learn about all aspects of the business at a high level, and the wide range of responsibilities presents opportunities to grow skill sets and progress your career within the business. 

DUTIES and RESPONSIBILITIES:  

Expense Management Support  

• Manage Travel & Entertainment (T&E) and Events and Conferences (EnC) expense requests to ensure compliance with Firm policy utilizing online business systems 

• Coordinate events and meetings for the market, including all pre-approvals, event logistics/planning and accounting for meetings including Market Management, Regional Councils, National Sales partners, external wholesalers, and others as directed 

• Work with Accounts Payable to manage invoices, vendor set up/maintenance, payment reconciliations or issues 

• Maintain and review market finance and expense management information in collaboration with MBSO and/or BSO 

Management Support  

• Navigate firm resources and act as a liaison with Regional Administrators in addition to other various internal and external business partners, including managing requests and escalating as needed 

• Provide organizational support for Human Resources by leveraging associated HR systems (I-9 processing, New Hire onboarding, internal transfers and employee termination paperwork) 

• Proactively participate in firm initiatives directed by local management 

• Communicate and manage firm initiatives for the market (e.g., Global Volunteer Month, Annual Appeal) as well as regional initiatives as directed 

• Actively engage in available training and education programs to maintain current status on policies, procedures and risk awareness (including licensing requirements for market personnel) 

• Facilitate and/or conduct ad hoc projects, training, and events for the market as necessary 

Office Administration Support  

• Perform administrative functions for Market Management Team, including telephone coverage, business travel arrangements, and file & calendar maintenance 

• Serve as a point of contact for market facilities and real estate management (e.g., refurbishments, reconfigurations) 

• Serve as a point of contact for market personnel needs (e.g., benefits enrollment, registration/licensing, and communication of policy and updates as it relates to HR and Registration matters) 

• Serve as a point of contact for local administrative tasks (e.g., Alternative Flexible Grid (AFG) checkpoints, CPR/AED training and certifications, annual certification of registrations and market data expenses) 

• Lead office management efforts, including maintaining office supplies, ordering business cards and stationery, maintaining business continuity plans, and acting as point of contact for facilities management 

• Assist with firm remediations as needed 

• Act as a point of contact for technology projects, migrations, equipment installs/replacements 

• Maintain up-to-date office utilization information in the firm’s internal system 

• Provide guidance and point of contact for Branch Administrators 

• Coordinate with Branch Administrator(s) as it relates to market driven projects and ensuring back-up Administrator coverage 

• Administer other duties as delegated by the Market Management Team 

EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS:  

Education and/or Experience  

• High School Diploma/Equivalency 

• College degree preferred 

• Two or more years of related experience is a plus 

Knowledge/Skills  

• Strong computer skills and knowledge of Microsoft Office 

• Excellent verbal and written communication, including telephone coverage 

• Strong time management abilities 

• Demonstrates good judgement 

• Exceptional interpersonal and client service skills 

• Detail orientated with superior organizational skills 

• Ability to prioritize work 

• Team player with the ability to collaborate with others 

• Ability to work in a fast-paced, evolving environment 

• Adaptable and ability to multitask 

• Proactive or self-starter 

• Ability to be discreet and maintain confidentiality on sensitive matters 

• Willingness to obtain Series 7 (GS) and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) 

Reports to:  

• Market Executive 

To qualify, applicants must be legally authorized to work in the United States and must not require, now or in the future, sponsorship for employment visa status.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

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Expected base pay rates for the role will be between $55,000 and $95,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

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