Referral Coordinator

Become a part of our caring community CenterWell Senior Primary Care, a subsidiary of Humana Inc., is the new brand for a primary care medical group practice with centers open or opening in Florida, Georgia, Kansas, Louisiana, Missouri, Nevada, North Carolina, South Carolina and Texas. CenterWell Senior Primary Care has a strong emphasis on senior-focused primary care for members of Medicare Advantage health plans and is committed to providing personalized, high-quality primary care combined with an excellent patient experience. CenterWell Senior Primary Care has experience in both the treatment and management of most chronic and acute-care conditions. The practices also provide health education and value-added, well-being services at the centers and around their neighborhoods to help both patients and community members improve their health. At CenterWell Senior Primary Care, we want to help those in the communities we serve, including our associates, lead their best lives. We support our associates in becoming happier, healthier, and more productive in their professional and personal lives. We promote lifelong well-being by giving our associate fresh perspective, new insights, and exciting opportunities to grow their careers. Our culture is focused on teamwork and providing a positive and welcoming environment for all. We have over 215 clinics nationwide and counting - come join us. CenterWell is a Subsidary of Humana , seeking a hard-working and dedicated Referral Coordinator, to prepare and process all managed care referral paperwork, schedules and pre-registers patients for exams and procedures with specialists and providers outside of the primary care physician's office and who is interested in being part of a team that focuses on excellent service to others. Job Functions: Prepares and processes all managed care referral paperwork. Gathers pertinent information from physicians, nurse practitioners and nursing staff to complete referrals. Contacts various offices/facilities to obtain necessary appointments for completing referrals. Maintains referral records and files documentation. Responds to patient inquiries regarding health plan referrals. Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations. Use your skills to make an impact Required Qualifications Less than 3 years of hands-on healthcare experience in a clinical setting, preferably within the Medicare population Proficient with medical terminology Proficient with Microsoft Office applications including Microsoft Word, Excel and Outlook Experience with Electronic Medical Records Excellent professional communication abilities, at all levels within the organization and with patients, at all times This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB Must be passionate about contributing to an organization focused on continuously improving consumer experiences Preferred Qualifications Bachelor's Degree in Healthcare or Business Administration Knowledge of ICD 10 and CPT coding Referral experience Medical Assistant or Professional State Certifications related to healthcare Bilingual in English and Spanish Additional Information Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $36,000 - $47,100 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, pr #J-18808-Ljbffr humana