Medical Secretary/Medical Assistant

Job Description

Medical Secretary / Medical Assistant – Gastroenterology Practice (Upper East Side, NYC)

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Hourly Rate: $28–$30

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A solo gastroenterologist on Manhattan’s Upper East Side is seeking an experienced, reliable, and detail-oriented Medical Secretary / Medical Assistant to join a busy private practice.

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Required Qualifications:

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·      At least 3 years of hands-on experience with EPIC, Availity, and CoverMyMeds .

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·      Excellent organizational skills and strong attention to detail.

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·      Punctual, dependable, and able to work independently.

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·      A self-starter who takes initiative and anticipates the needs of the practice.

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·      Excellent communication and interpersonal skills, with a professional, compassionate approach to patient interactions.

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·      Ability to multitask, prioritize responsibilities, and follow through on tasks with minimal supervision.

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Responsibilities:

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·      Assist with daily administrative operations of the medical practice.

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·      Coordinate patient appointments and communications.

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·      Navigate EPIC and Availity for insurance-related tasks.

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·      Process prior authorizations and medication requests through CoverMyMeds.

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·      Maintain accurate patient records and support efficient office operations.

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Compensation: $28–$30 per hour, commensurate with experience.

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If you are an experienced medical professional who is organized, proactive, and enjoys working closely with patients in a private medical practice, we would love to hear from you.

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To apply: Please send your résumé and a brief introduction via LinkedIn message.

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Company Description Susan Lucak, MD PC is a medical practice based in New York, NY, providing patient-centered care in a professional and supportive environment. The practice is committed to efficient, compassionate service and clear communication with patients and families. Team members work closely with the physician to coordinate visits, manage clinical documentation, and support smooth office operations. The practice values reliability, attention to detail, and respect for patient confidentiality, creating a setting where staff can build meaningful relationships with patients over time.

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Role Description The Medical Secretary/Medical Assistant is a full-time, on-site role located in New York, NY. This position is responsible for greeting patients, managing check-in and check-out processes, handling phone calls, and coordinating appointment scheduling and follow-up visits. Daily tasks include maintaining medical records, verifying insurance information, preparing charts, and ensuring that exam rooms are stocked and organized. The role may include assisting with basic clinical tasks such as recording vital signs and supporting the physician during examinations, in accordance with training and office protocols. Ability to perform venipuncture is also necessary. The Medical Secretary/Medical Assistant also helps with clerical duties, typing correspondence, managing referrals, and maintaining a professional, respectful environment for all patients.

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Other Qualifications

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• Candidates should possess strong appointment scheduling skills and experience managing patient flow in a medical office using EPIC system.
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• Candidates should possess solid clerical skills, including record keeping, filing, and organizing patient documentation.
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• Candidates should possess knowledge of medical terminology and familiarity with medical office procedures and workflows including prior authorizations using Availity and CoverMyMeds.
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• Candidates should possess accurate typing skills and comfort using electronic health record (EPIC EHR) systems and basic office software (Availity, CoverMyMeds).
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• Additional beneficial qualifications include prior experience in a medical or healthcare setting, strong communication and customer service skills, attention to detail, and the ability to maintain patient confidentiality in compliance with HIPAA.
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• A high school diploma or equivalent is required; completion of a medical assistant or medical office administration program and relevant certifications are preferred.
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