Triage Nurse (Bilingual Preferred)

Job Description

Job Description

Description:

 **This position includes an additional language incentive pay if you are bilingual, but bilingual is not required**

Do you have a passion for serving our patients and our communities by providing high-quality, family-oriented, primary and preventive health care services? Are you looking for a rewarding career with a company that has a dynamic work culture? If the answer is yes, the Triage Nurse at Windrose Health Network could be the job you are looking for.

We are currently seeking a Triage Nurse that will work effectively within the WindRose Health Network culture, which is described as family-friendly, supportive, transparent, and treats employees as we would want employees to treat our patients. We are seeking a Triage Nurse in Marion County that is a good advocate for their patients, solution-oriented, honest and passionate. WindRose Health Network provides an opportunity for our employees to gain experience in a high-energy, caring, supportive, technology-enhanced work environment, while making a difference in the lives of others.

Position Summary:

• The Triage Nurse will be working in a fast-paced family practice care setting supporting the physician in providing care while utilizing excellent customer service skills. This person should be able to prioritize, be detail-oriented, able to multi-task and be self-directed to work with patients in direct contact daily, while contributing to the team atmosphere.

Essential Job Duties:

• The Triage Nurse works closely with medical providers, the Health Center’s Practice Manager and WHN’s Director of Quality to provide coordination of services for patients of all ages within WHN’s integrated health care delivery system.
• He/she provides medical triage and scheduling of patients at the assigned Health Center.
• Handles all patient calls related to medical care or scheduling, including calls for information, test results, refills, appointments, and medication prior authorizations..
• Assists Health Center medical staff with urgent/emergent situations and referrals to emergency services when needed.
• Within the scope of his/her training and license, may provide general nursing functions to all age groups and to all providers based on staffing and clinic activity; also may provide age-specific and health prevention nursing care and treatments as ordered.
• May screen patients as well as provide specific, provider-ordered nursing care such as vaccinations, immunizations, breathing treatments, dressing changes - works closely with all WHN staff to evaluate patient satisfaction and outcomes of care.
• Assesses walk-in patients for appropriate care.
• Works with EMR.

Requirements:

Required education:

• Graduate of an accredited LPN Program (Required) / RN Program (Preferred)
• LPN License (Required) / RN License (Preferred)

Skills/Qualification/Requirements:

• Minimum of 3 years experience as LPN/RN in a medical office.
• Strong customer service skills
• Good communication skills; verbally and written
• Bilingual Spanish or Burmese is preferred, but not required

License/Certification:

• BLS Certification (Preferred)
• LPN (Required) / RN (Preferred)

Job type:

• Full-Time
• Day shift Only
• No Weekends

Benefits:

• Language incentive pay
• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Free parking
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid training
• Referral program
• Vision insurance

Medical specialties:

• Primary Care

Ability to commute/relocate:

• Indianapolis, IN 46227: Reliably commute or planning to relocate before starting work (Required)

WindRose is an Equal Opportunity Employer