Solutions Engineer, Implementation & Delivery

EliseAI builds agentic AI for housing and healthcare: $250M Series E led by Andreessen Horowitz, 500 people, ARR doubled to $200M, and 1 in 6 US apartments runs on its platform. The Product Solutions team (~14 SEs, two years old) sits post-sales and recently split into Implementation and Product Expert tracks. In this Implementation role you own enterprise customer deployments from sales handoff to go-live, working at the data and API layer and feeding learnings back to Product and Engineering.

Who can apply: Visa transfers accepted (OPT, H1B transfer); no new H1B. On-site 4–5 days a week in New York, Austin or San Francisco.

What you'll do

• Own the full technical implementation lifecycle: scoping, configuration, testing and go-live for enterprise housing customers.
• Partner with Sales on handoffs and with CSMs and Engagement Managers for a coordinated customer experience.
• Map customer workflows into implementation plans and manage multiple concurrent implementations.
• Travel on-site (~25%) to manage implementations in person.
• Manage integrations and data migration at the API layer; build playbooks and configuration templates for the team.

Requirements

• 4–7 years in post-sales implementation, solutions engineering or technical account management, owning end-to-end enterprise SaaS deployments.
• Comfortable with APIs, system integrations and configuration-heavy platforms; SQL and BI tools (Looker, Tableau).
• Track record of successful go-lives in complex multi-stakeholder environments; CRM implementation or consulting background a plus.
• Visa transfers accepted (OPT, H1B transfer).
• On-site 4–5 days a week in NYC, Austin or SF.

Compensation: $150K – $200K base plus competitive equity. Full-time, on-site. Interview: recruiter screen, SE Lead interview, 3-day take-home with presentation, 2.5-hour on-site.