Business Relationship Manager Large Automotive Customer

Business Relationship Manager Large Automotive Customer

Location: Troy, MI Fulltime Position

This position is part of TCS's IoT and Digital Engineering Service Line, focusing on managing a large relationship, ensuring customer delight, and mining accounts for driving business growth for a large automotive customer. The candidate would build excellent client relationships, manage program expectations in collaboration with delivery teams, engage in account mining activities to enable growth as per expectations, and build partnerships for services spanning SDLC, connected vehicles, ADAS, infotainment specifically in the auto industry.

The ideal candidate will have over 13 years of industry experience shaping proposals, building strong client relationships, managing account-level P&L, opportunities mining, and shaping proposals while collaborating with cross-functional teams to create business opportunities and enhance value for clients.

Key Responsibilities:

• Lead, grow, and manage engineering, manufacturing, and IoT solutions and services for a large automotive customer including but not limited to SDLC, connected vehicles, ADAS, infotainment specifically in the auto industry.
• Engage senior client executives, IT & business leaders, and procurement stakeholders to build long-term partnerships.
• Monitor account performance, lead business reviews, and support relationship management to expand service footprint, specifically in a large relationship.
• Drive account mining, identify opportunities towards pipeline development, and manage sales cycles to closure, contributing to revenue growth and market expansion positioning IoT and digital engineering services to prospective and existing clients.
• Build and maintain account maps, identify high-potential opportunities, and strategize go-to-market plans with technical and sales leadership.
• Represent the company at industry events and build visibility through thought leadership and client engagements.

Must-Have Skills:

• Strong domain experience in the automotive industry.
• Proven account management and client relationship experience in the US region, specifically in managing a large relationship.
• Exceptional communication and stakeholder management skills.

Qualifications:

• Bachelors in engineering/ Master in Engineering / Master in Business Administration with 13+ years of experience with at least 5+ years of large relationship and account management.
• Experience and deep domain knowledge in the automotive industry.
• Experience of positioning offerings, developing and presenting proposals, value propositions, business cases, and complex deal structuring.
• Strong technical skills with the ability to engage customers with "consultative selling" is essential.
• Ability to understand market/customer needs and work with solution teams to help develop innovative solutions for the industry.