Sales Associate - Hardgoods

Job Description

Job Description

OVERVIEW

Established in 1980, Sun & Ski Sports calls an unexpected city home – Houston, Texas! Contrary to popular belief, cowboys love snow. Our journey began with a vision to help more people explore the outdoors. After four decades, with 32 locations across 13 states, we stand as experts in our field, committed to offering a variety of top-quality gear. Whether it's watersports, biking, running, skiing, or snowboarding, our goal remains unchanged: to make everyone an outdoor adventurer. We're dedicated to going the extra mile—26.2 of them, to be exact—to provide you with the right gear and guidance.

We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2, Salomon, and Yeti, along with expert advice to ensure enjoyable adventures. We’re looking for enthusiastic team members who embody our active lifestyle and prioritize customer service. If you thrive in a dynamic environment focused on enhancing the customer experience, we want to hear from you! We’ve been making outdoor dreams come true with quality merchandise and service. Sun & Ski Sports – Find Yourself Outside.

SUMMARY

Sun & Ski Sports is looking for a driven Sales Associate to join our crew! Our mission is exceptional customer service—and as a Sales Associate, you’ll help create an exciting, interactive shopping experience for every guest. This is an amazing opportunity for a dynamic, people-focused individual who’s ready to build meaningful customer relationships and earn significant commission through personal sales performance. If you’re ready to work hard, love what you do, and grow with an adventurous retail brand — we want to hear from you!

JOB RESPONSIBILITIES

• Greet and engage customers with enthusiasm and a genuine smile, creating a welcoming experience.
• Deliver exceptional customer service that exceeds expectations throughout every interaction.
• Proactively learn and stay familiar with all in-store merchandise, including key features, benefits, and applications.
• Attend product knowledge clinics and training camps to enhance selling ability and customer engagement.
• Assist with visual merchandising, ensuring product displays meet brand standards and inspire shopping.
• Stay current on all advertised items and in-store specials to effectively promote offers to customers.
• Alert management to any suspicious behaviors or situations.
• Uphold loss prevention standards, including accurate cash handling and minimizing inventory shrink.

REQUIREMENTS

• Preferred: Passion for the outdoors, including activities such as skiing, cycling, water sports, or hiking.
• Preferred: Previous sales or retail experience.
• Strong selling and customer service skills, with a proactive, results-driven approach.
• Excellent interpersonal and communication abilities to build lasting customer relationships.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any authorized person to give instructions or assignments. All listed duties are essential functions of the role and may be modified to reasonably accommodate individuals with disabilities.

Company Benefits

Pay: Hourly Rate + Commission

Company/Vendor sponsored Product Knowledge/Training Adventure trips

Employee Purchase Discount