Senior Product Manager, Marketing Agent

Role Description

Most independent restaurants have no marketer, no agency, and no time. They have a diner list they've never used and a channel mix they've never optimized. Your job is to close that gap by doing their marketing for them and not by handing them one more thing to manage.

As Senior PM for the Marketing Agent domain, you'll own strategy and execution for how ChowNow markets on behalf of tens of thousands of restaurants. You'll take a product that today asks an owner to configure campaigns and evolve it into one that proposes them, runs them, and proves what they earned.

This role reports directly to the Senior Vice President of Product and will own the domain outright; No direct reports. This is a remote role based in the United States.

Please note: ChowNow is not eligible to employ in every state and the recruiting team will confirm location and eligibility before moving past initial stages.

Qualifications

• You have 5+ years of product management experience, including products you owned from problem definition through launch.
• You have hands-on experience with lifecycle or campaign products: Email, SMS, CRM, automation, or segmentation, in something you shipped and then operated.
• You have hands-on experience building with AI or agents. Shipped work rather than experiments.
• You have working fluency in SQL and product analytics. You pull and interpret your own data.
• You have experience owning metrics where attribution was contested, and defending a measurement approach to stakeholders.

Requirements

• Campaign creation and automation across email and SMS.
• The diner database and consent model. Restaurants own their diner relationships on ChowNow, and you own what makes them usable.
• The agentic layer that turns a restaurant's data into marketing action without adding work to their day.
• Marketing measurement. You'll set the company standard for incrementality and hold the org to it.
• Activation. A campaign tool nobody turns on is a tool that doesn't exist, so adoption is your problem, not a GTM handoff.

Benefits

• Expected Base Salary: $158,000 - $200,000 (depending on candidate location and experience).
• Ongoing training and growth opportunities.
• A "Best Place to Work" winner multiple times where we focus on creating a great employee experience.
• Rock solid medical, dental, and vision plans.
• Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
• Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life.
• 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
• 401(k) Matching.
• Employer-contributing student loan assistance program or continuing education reimbursement program.
• Employee Stock Incentive Plan.
• Pet insurance for your fur babies.
• Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
• Enough freedom to spread your wings while still holding you accountable.