Workshop Manager

Job Description

Job Description

Our client, an iconic timepiece brand, is looking for a Workshop Manager to join the team!

Key Responsibilities:

• Manage, support and motivate the team to ensure high-quality production

• Promote the technical skill development of their teams, identifying and validating training needs

• Provide leadership to the workshop, and act as a positive role model at all times

• Collaborates with the Team Coordinators on the technical skills and productivity of team members

• Establish and effectively enforce priorities to ensure timely delivery of repairs

• Act as the liaison between the Director of Customer Service and the technical team, frequently

updating on productivity, quality, and general improvement opportunities

Qualifications:

• Watchmaking background

• Experience in leading technical teams

• Experience in luxury watches, luxury goods

• High proactivity and reliability

• Positive professional attitude and presentation with excellent oral and written communication skills

• Strong organization, time management and multitasking skills with attention to details

• Experience with process engineering and process improvement a plus

• Computer Skills: Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)

• Proficiency using ERP and CRM systems - SAP experience highly desirable