Manager, Supply & Deployment SME, Continuous Improvement - OMP
Kraft Heinz Company
The Manager, Supply and Deployment OMP Continuous Improvement plays a key role in shaping how these planning processes evolve through OMP enhancements. Working closely with the Product Owner, Sr. Manager Integration, and Scrum Master, this role serves as the voice of the end user while bringing together three critical dimensions of the work: business-process leadership (45%), deep functional SME support (25%), and strong product-delivery execution (30%).
Job Description
• Business Process Leadership o Identify high-priority business pain points and translate them into process and system improvement opportunities o Lead current-state and future-state process analysis to define requirements, expected outcomes, and success measures o Maintain and prioritize the backlog in Jira based on business needs, user pain points, and value opportunities o Define and support value measurement approaches to confirm enhancements are delivering expected business benefits
• SME Expertise o Serve as the subject matter expert for Supply and Deployment planning processes in OMP continuous improvement efforts o Guide functional and process design discussions with OMP and KHC IT to ensure solutions align with business priorities and operating realities
• Product Delivery/ Execution o Support feature/enhancement delivery through design, testing, defect resolution, implementation, and post-go-live stabilization o Partner with the Center of Excellence on change management, training, and rollout of new functionality and processes o Contribute to Agile team execution by helping track priorities, actions, and delivery progress through Jira and related tools Qualifications
• Business Process Leadership o Ability to translate business pain points into clear requirements, priorities, and measurable outcomes o Strong ability to connect business process needs to system enhancement opportunities o Change management experience preferred; Experience leading or influencing process design, continuous improvement, and business change efforts o Strong cross-functional communication and stakeholder management skills o Experience working across business, IT, and external partners o Strong problem-solving skills and sound judgment o Functional experience with Snowflake SQL and Power BI preferred o Interest in using AI models like Claude to analyze and parse data and solve business problems required
• SME Expertise o Expertise in Supply Planning and/or Deployment Planning o SAP and/or OMP expertise preferred
• Product Delivery/ Execution o Experience in Agile and Scrum environments o Experience using Jira or similar tools to manage backlog and delivery progress o Budget creation and maintenance experience preferred Location(s) This is a hybrid position (3 days in office) at one of the following offices:
- Chicago/Aon Center
- Toronto
- Pittsburgh/PPG
- Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
- Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
- Emotional - Employee Assistance Program , Wellbeing Programs, Family Support Programs
- Financial - 401k, Life, Accidental Death & Dismemberment, Disability
Location(s) Chicago/Aon Center, Pittsburgh/PPG Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact View email address on click.appcast.io for assistance.
$120.8k - $151k
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